At a Glance
- Tasks: Lead sales for luxury hotels in Eastern Europe, CIS, Russia, and Asia.
- Company: Join the iconic Raffles Hotels & Resorts, a symbol of luxury since 1887.
- Benefits: Enjoy exclusive perks, generous holiday allowance, and career development opportunities.
- Other info: Be part of a diverse team that values respect, integrity, and empowerment.
- Why this job: Make an impact in a prestigious environment while building lasting relationships.
- Qualifications: 3+ years in European Leisure sales with strong communication skills.
The predicted salary is between 75600 - 92400 £ per year.
Raffles Hotels & Resorts is a legendary brand, steeped in history and loved by generations past, present and future. Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences.
Your role will be responsible for leading and managing the sales deployment for the Europe (East), Russia CIS and Asia Leisure markets. Responsibilities include:
- Ensuring all sales calls and leads are fully followed up and logged in line with the Raffles standards.
- Building relations and growing recognition of the hotel.
- Achieving time-sensitive and budget targets.
- Meeting and greeting clients on-site, working with operations and concierge teams to ensure guests' needs are met.
- Managing the sales system to ensure all information is correct and updated.
- Coordinating logistics and funding for fam trips to Raffles London.
- Working closely with the on-property Reservations Team to ensure all requests are dealt with in a timely manner.
- Submitting reports to the Director of Sales when required.
Qualifications include:
- Previous experience working in European Leisure sales.
- Excellent interpersonal and communication skills.
- A minimum of 3 years’ experience in a similar role in a luxury environment.
- An extensive network of contacts and relationships within the European market.
Employee benefits include:
- 28 days holiday including bank holidays plus a day extra for every year of service up to 5 years (35 Days).
- Staff meals whilst on duty.
- Employer pension contribution of 3%.
- Enhanced sick pay.
- Life Assurance 1x salary.
- Employee assistance program, including virtual GP and financial advice.
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Director of Sales, Eastern Europe, CIS, Russia and Asia in London employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales, Eastern Europe, CIS, Russia and Asia in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
