At a Glance
- Tasks: Manage events, enhance guest experiences, and lead a dynamic team.
- Company: The Hoxton, Southwark - a vibrant hotel with a welcoming atmosphere.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and hospitality perks.
- Other info: Opportunities for growth, training, and regular team celebrations.
- Why this job: Join a fun team and create memorable experiences in a lively environment.
- Qualifications: Strong relationship-building skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a welcoming and energetic Apartment Supervisor to join our Southwark team!
The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history.
What you’ll do…
- Manage day & evening events, working within the strategy and events programme set by our Sales and Meeting & Events teams.
- Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
- Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
- Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
- You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
- Take overall responsibility for the health & safety of anyone using the area, including yourself.
- You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
What we’re looking for..
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you - you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What’s in it for you…
- Competitive salary plus tronc.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Apartment Supervisor in London employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive salaries, generous benefits including health support, and unique perks like free stays and meals, employees enjoy a fulfilling work-life balance while being part of a dynamic team dedicated to creating memorable experiences for guests. Located in the culturally rich borough of Southwark, this role offers the chance to thrive in a supportive environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Supervisor in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently share your experience and how it aligns with the Apartment Supervisor role. Keep it casual but engaging, and don’t forget to highlight your knack for building relationships – it’s key in hospitality!
✨Tip Number 3
Be ready to ask questions during your interview. Think about what you want to know about the team dynamics or how they handle events. This shows you’re not just there to talk about yourself but are also keen on understanding how you can fit in.
✨Tip Number 4
After your interview, send a quick thank-you note. It doesn’t have to be fancy; just a simple message expressing your appreciation for the opportunity can leave a lasting impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Apartment Supervisor in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to customise your application to highlight your experience that aligns with the Apartment Supervisor role. Mention specific examples of how you've managed events or led a team in the past – we love seeing relevant experience!
Show Your Enthusiasm:We’re looking for someone who’s genuinely excited about creating memorable experiences. Use your application to express why you’re passionate about this role and what makes you a great fit for our team at The Hoxton.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AccorHotel
✨Know the Company Inside Out
Before your interview, take some time to research The Hoxton, Southwark. Familiarise yourself with their values, the dining options they offer, and their approach to hospitality. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your People Skills
As an Apartment Supervisor, building relationships is key. Prepare examples of how you've successfully managed teams or created memorable experiences for guests in the past. Highlight your ability to connect with people and how you can bring that energy to the role.
✨Be Ready to Discuss Innovation
The job description mentions looking for opportunities to improve and innovate. Think about times when you've implemented changes or suggested new ideas in previous roles. Be ready to share these examples and how they positively impacted the team or guest experience.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and how they measure success in the role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
