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- Tasks: Support the Sales Manager in driving sales and coordinating group arrangements.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a unique team and create unforgettable experiences in luxury hospitality.
- Qualifications: Minimum 1 year experience in sales and proficiency in English and MS Office.
- Other info: Work with extraordinary people and enjoy special rates across Accor hotels.
The predicted salary is between 28800 - 43200 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be: This position is responsible for supporting the Sales Manager in sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of Fairmont Cheshire, The Mere.
Job Description
- Maintain complete knowledge of the following (to include but not limited to): All hotel features/services, hours of operation, hotel function space, entertainment options, wellness, golf and menus and floral decoration options, hotel safety guidelines and evacuation plan, scheduled daily group activities.
- Handle telephone enquiries according to departmental procedure.
- Coordinate all group arrangements.
- Work with group contacts to facilitate program planning and requirements.
- Communicate group needs and specifications to all relevant departments.
- Follow up with post-conference reports and review group billings.
- Input all group bookings and update booking activities in the system on a weekly basis.
- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process.
- Maintain gifts inventory and coordinate the sending of gifts to clients.
- Arrange site inspections for potential clients.
- Promote positive relations with clients and attend to all requests expediently and courteously.
- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
- Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue.
Qualifications
- Minimum 1 year of experience in a similar capacity.
- Excellent reading, writing and oral proficiency in English language.
- Proficient in MS Excel, Word, & PowerPoint.
Additional Information
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount, Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Sales Executive in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire, The Mere inside out! Familiarise yourself with all the hotel features, services, and the local area. This knowledge will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Practice your communication skills! As a Sales Executive, you'll need to handle enquiries and client requests smoothly. Role-play with a friend or family member to get comfortable with different scenarios and responses.
✨Tip Number 3
Network like a pro! Attend local events or join hospitality groups to meet people in the industry. Building relationships can lead to job opportunities and valuable insights about the sales landscape in luxury hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Fairmont Cheshire, The Mere team. Don’t miss out on this chance to be part of something extraordinary!
We think you need these skills to ace Sales Executive in Knutsford
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you know all about Fairmont Cheshire, The Mere. Familiarise yourself with our services, facilities, and what makes us stand out. This will help you tailor your application and show us you're genuinely interested!
Be Yourself: We want to hear your unique voice! Don’t be afraid to let your personality shine through in your application. Share your experiences and how they relate to the Sales Executive role – we love a good story!
Show Off Your Skills: Highlight your relevant experience and skills, especially in sales and customer service. Use specific examples to demonstrate how you've successfully handled similar tasks in the past. We’re looking for someone who can hit the ground running!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to see what you’ve got!
How to prepare for a job interview at AccorHotel
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Fairmont Cheshire, The Mere. Familiarise yourself with their services, amenities, and unique selling points. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that demonstrate your sales abilities. Think about times when you exceeded targets or handled difficult clients. Being able to articulate these experiences will show that you’re ready to support the Sales Manager effectively.
✨Practice Your Communication
Since this role involves a lot of client interaction, practice your verbal and written communication skills. You might be asked to handle a mock client enquiry during the interview, so being clear and professional is key. Brush up on your English proficiency to ensure you shine!
✨Be Ready to Discuss Teamwork
This position requires collaboration with various departments. Be prepared to discuss how you’ve worked in teams before, especially in high-pressure situations. Highlight your ability to promote positive relations and handle complaints tactfully, as this aligns perfectly with the hotel’s values.
