At a Glance
- Tasks: Lead shifts, manage team roles, and ensure top-notch service at Gordon Ramsay's restaurant.
- Company: Join the prestigious Gordon Ramsay at The Mere, known for excellence in hospitality.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Be part of a unique culture and work with extraordinary people in a luxury environment.
- Qualifications: Experience in a supervisory role, preferably in luxury dining, with strong communication skills.
- Other info: Opportunities for career growth and special rates across Accor hotels worldwide.
The predicted salary is between 24000 - 36000 £ per year.
To be a visual presence in Gordon Ramsay at The Mere Restaurant, in the absence of the Assistant Manager or Restaurant Manager. To run the shift and allocate daily roles to team members in the absence of the Assistant Manager or Restaurant Manager. Represent the restaurant in any meeting, in the absence of the Restaurant Manager. To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed. To maintain the cleanliness of all areas to the detailed standards. To maintain operational stock levels and order as required. Communicate correctly and professionally with all colleagues. Always remain guest focused and ensure the rest of the team do so. To be precise with taking and executing orders from guests. To handle any issue/complaints appropriately and inform the Restaurant Manager of the issue and any action taken. Take all opportunities to up-sell and create sales daily with all staff on duty. Be aware of the daily and upcoming business for the department and the resort as a whole. To be accountable for all monies and financial payments while on shift. To hold pre-shift meetings before every shift in the absence of the Assistant Manager or Restaurant Manager, as per specification. To be familiar with the menu, breakfast, evening, wine list & bar menu.
Qualifications
- Proven experience in a Supervisory role, ideally within a luxury environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven record in delivering results.
- Ability to communicate effectively in English to support guest service, team leadership, and operational requirements.
Additional Information
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Restaurant Supervisor - Gordon Ramsay at The Mere in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Gordon Ramsay at The Mere in Knutsford
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu, service standards, and the team dynamics. This way, when you walk in for an interview, you can show off your knowledge and passion for the place.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even pop into the restaurant for a chat. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Showcase your leadership skills during the interview. Share examples of how you've successfully managed teams or resolved conflicts in previous roles. We want to see that you can step up and take charge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Gordon Ramsay at The Mere team.
We think you need these skills to ace Restaurant Supervisor - Gordon Ramsay at The Mere in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our values and how you can contribute to creating an extraordinary guest experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Supervisor role. Highlight relevant experiences, especially in supervisory positions within luxury environments, and don’t forget to mention any specific achievements that demonstrate your skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically. We appreciate a well-organised application that makes it easy for us to see why you’re the perfect fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Menu Inside Out
Familiarise yourself with the entire menu, including breakfast, evening, wine list, and bar menu. This will not only impress your interviewers but also show that you're ready to take on the responsibilities of a Restaurant Supervisor.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you've successfully led a team or handled a shift. Highlight how you allocated roles, managed conflicts, or improved service standards, as this is crucial for the role.
✨Showcase Your Guest-Focused Approach
Be ready to discuss how you prioritise guest satisfaction. Share specific instances where you went above and beyond to resolve complaints or enhance the dining experience, as this aligns perfectly with the restaurant's values.
✨Practice Effective Communication
Since communication is key in this role, practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios with a friend to ensure you're comfortable handling various situations during the interview.