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- Tasks: Manage the Banqueting department, ensuring top-notch service and guest satisfaction.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Work with extraordinary people in a dynamic and rewarding environment.
- Why this job: Join a unique team and create unforgettable experiences in luxury hospitality.
- Qualifications: Supervisory experience in hospitality and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be: The Meetings & Events Night Manager is responsible for the day‑to‑day management of the Banqueting department, through evenings into the early hours. This includes ensuring the highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability, while supporting sustainable hospitality practices.
Job Description:
- To be a visual presence in the Meetings and Events department.
- To run the shift and allocate daily roles to team members.
- Represent the department in any meeting.
- To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
- To maintain the cleanliness of all areas to the detailed standards.
- To maintain operational stock levels and order as required.
- Communicate correctly and professionally with all colleagues.
- Always remain guest focused and ensure the rest of the team do so.
- To be precise with taking and executing orders from guests.
- To handle any issue/complaints appropriately and inform the Banqueting Manager of the issue and any action taken.
- Take all opportunities to up-sell and create sales daily with all staff on duty.
- Be aware of the daily and upcoming business for the department and the resort as a whole.
- To be accountable for all monies and financial payments while on shift.
- To hold pre-shift meetings before every shift.
- To be familiar with the menus, wine list & bar menu.
Qualifications:
- Proven experience in a Supervisory role, ideally within a luxury or high‑volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven records in delivering results.
- Excellent reading, writing and oral proficiency in English language.
Additional Information:
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Meetings & Events Night Manager in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Night Manager in Knutsford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at Fairmont Cheshire, The Mere. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you can, visit the Fairmont Cheshire, The Mere in person. Grab a coffee at their café or stroll around the grounds. This not only gives you a feel for the place but also shows your genuine interest in being part of their team.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research the company’s values and recent news. Be ready to discuss how your experience aligns with their mission of delivering exceptional service. We want to see that you’re as passionate about hospitality as they are!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about landing that Meetings & Events Night Manager role. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Meetings & Events Night Manager in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating unforgettable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Meetings & Events Night Manager role. Highlight your supervisory experience and any specific skills that match the job description. We appreciate when applicants take the time to align their experience with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Fairmont Cheshire, The Mere!
How to prepare for a job interview at AccorHotel
✨Know Your Venue
Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its history, services, and what makes it a luxury destination. This will not only impress your interviewers but also help you understand how you can contribute to their exceptional service standards.
✨Showcase Your Experience
Be ready to discuss your previous supervisory roles in hospitality. Highlight specific examples where you ensured high service standards or handled complaints effectively. This will demonstrate your capability to manage the Banqueting department and maintain operational profitability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to resolve guest complaints or manage a busy shift. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Teamwork and Communication
As a Meetings & Events Night Manager, you'll need to lead a team and communicate effectively. Be prepared to discuss how you foster teamwork and ensure everyone is guest-focused. Share examples of how you’ve successfully led pre-shift meetings or allocated roles to team members in the past.