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- Tasks: Create a luxurious environment by ensuring impeccable cleanliness and presentation of guest rooms.
- Company: Fairmont Cheshire, The Mere - a distinguished luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Be part of a unique culture with extraordinary colleagues and excellent career growth.
- Why this job: Join a passionate team and create unforgettable experiences for guests in a luxury setting.
- Qualifications: 1 year of housekeeping experience, strong attention to detail, and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Your purpose will be: To create an immaculate, serene, and luxurious environment that reflects the elegance and heritage of Fairmont Cheshire, The Mere. The Room Attendant ensures every guest room is presented to the highest standard of cleanliness, comfort, and attention to detail, transforming each stay into a memorable Fairmont experience.
Job Description:
- Prepare and service guest rooms to Fairmont’s exacting luxury standards
- Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
- Replenish linens, towels, and guest supplies with care and consistency
- Report maintenance issues promptly, ensuring rooms remain in perfect condition
- Handle guest belongings and privacy with the utmost respect and discretion
- Support VIP room preparations, ensuring personalised touches and flawless presentation
- Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
- Respond to guest requests with warmth, professionalism, and a guest‑first mindset
- Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Follow all cleaning procedures, including deep‑cleaning schedules and brand standards
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Participate in daily briefings and training sessions to stay aligned with service expectations
- Support lost‑and‑found procedures with accuracy and confidentiality
- Contribute to a positive, respectful, and team‑focused working environment
- Uphold Fairmont grooming, communication, and service standards at all times
Qualifications:
- 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
- Strong attention to detail and pride in delivering exceptional standards
- Understanding of cleaning procedures, hygiene standards, and room presentation
- Knowledge of UK health & safety regulations, including COSHH (training can be provided)
- Ability to work independently and as part of a team
- Good time‑management skills and the ability to prioritise tasks
- Professional, courteous, and guest‑focused attitude
- Physical ability to meet the demands of the role, including manual handling
- A passion for luxury hospitality and creating memorable guest experiences
Additional Information:
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Housekeeping Attendant Full-Time in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant Full-Time in Knutsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fairmont Cheshire, The Mere. Understand their values and what makes them stand out in luxury hospitality. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about your past experiences and how they align with the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look polished and professional. First impressions matter, especially in a luxury environment like Fairmont Cheshire, The Mere. It shows that you take pride in your appearance and understand the brand's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Attendant Full-Time in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! Share why you’re excited about the opportunity to create memorable experiences for guests at Fairmont Cheshire, The Mere.
Highlight Your Attention to Detail: Make sure to emphasise your strong attention to detail in your application. Mention any previous experience where you maintained high standards of cleanliness and presentation, as this is key for the Housekeeping Attendant role.
Be Professional and Courteous: Since this role is all about providing exceptional service, reflect a professional and courteous attitude in your written application. Use polite language and show that you understand the importance of guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better.
How to prepare for a job interview at AccorHotel
✨Know the Company Inside Out
Before your interview, take some time to research Fairmont Cheshire, The Mere. Understand their values, what makes them stand out in luxury hospitality, and their commitment to exceptional service. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. During the interview, share specific examples from your past experience where you went above and beyond to ensure cleanliness and presentation. Highlight any instances where your meticulous nature made a positive impact on guest experiences.
✨Demonstrate Your Guest-First Mindset
Fairmont prides itself on creating memorable guest experiences. Be prepared to discuss how you handle guest requests and maintain professionalism under pressure. Share stories that illustrate your ability to respond warmly and effectively to guests' needs, showcasing your commitment to exceptional service.
✨Prepare for Practical Questions
Expect questions about cleaning procedures, hygiene standards, and how you manage your time effectively. Brush up on UK health and safety regulations, including COSHH, even if training will be provided. Being knowledgeable will not only impress your interviewers but also demonstrate your readiness for the role.