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- Tasks: Manage daily operations at Gordon Ramsay's restaurant, ensuring top-notch service and guest satisfaction.
- Company: Join the prestigious Fairmont Cheshire, a luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Work with extraordinary people and grow your career in a dynamic environment.
- Why this job: Be part of a unique team delivering unforgettable experiences in a luxury setting.
- Qualifications: Experience in a supervisory role within hospitality; passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Your purpose will be: The Restaurant Supervisor is responsible for the day‑to‑day management of the Gordon Ramsay at the Mere restaurant, in the absence of the Assistant Manager or Restaurant Manager. This includes ensuring the highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability, while supporting sustainable hospitality practices.
Job Description:
- To be a visual presence in Gordon Ramsay at the Mere Restaurant, in the absence of the Assistant Manager or Restaurant Manager.
- To run the shift and allocate daily roles to team members in the absence of the Assistant Manager or Restaurant Manager.
- Represent the restaurant in any meeting, in the absence of the Restaurant Manager.
- To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
- To maintain the cleanliness of all areas to the detailed standards.
- To maintain operational stock levels and order as required.
- Communicate correctly and professionally with all colleagues.
- Always remain guest focused and ensure the rest of the team do so.
- To be precise with taking and executing orders from guests.
- To handle any issue/complaints appropriately and inform the Restaurant Manager of the issue and any action taken.
- Take all opportunities to up-sell and create sales daily with all staff on duty.
- Be aware of the daily and upcoming business for the department and the resort as a whole.
- To be accountable for all monies and financial payments while on shift.
- To hold pre-shift meetings before every shift in the absence of the Assistant Manager or Restaurant Manager, as per specification.
- To be familiar with the menu, breakfast, evening, wine list & bar menu.
Qualifications:
- Proven experience in a Supervisory role, ideally within a luxury environment.
- Qualification in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage will be an advantage.
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven record in delivering results.
- Ability to communicate effectively in English to support guest service, team leadership, and operational requirements.
Additional Information:
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount.
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Gordon Ramsay Breakfast Manager in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gordon Ramsay Breakfast Manager in Knutsford
✨Tip Number 1
Get to know the restaurant scene in Knutsford! Familiarise yourself with local dining trends and what makes Gordon Ramsay at the Mere stand out. This knowledge will help you impress during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees of Fairmont Cheshire, The Mere on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn about the company culture!
✨Tip Number 3
Prepare for your interview by practising common questions related to hospitality management. Think about scenarios where you've handled complaints or led a team. We want you to showcase your experience and how you can maintain those high standards of service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Gordon Ramsay Breakfast Manager in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating unforgettable experiences for guests, especially in a luxury setting like Gordon Ramsay at the Mere.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your supervisory experience and any relevant qualifications in hospitality management or food & beverage. We’re looking for specifics that match what we do here!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AccorHotel
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the breakfast and dinner menus at Gordon Ramsay at the Mere. Being able to discuss specific dishes and suggest pairings shows your passion for the role and your commitment to providing exceptional service.
✨Showcase Your Supervisory Skills
Prepare examples from your past experience where you successfully managed a team or handled a challenging situation. Highlight how you ensured high standards of service and customer satisfaction, as this is crucial for the Restaurant Supervisor role.
✨Demonstrate Guest Focus
Think of scenarios where you went above and beyond for a guest. During the interview, share these stories to illustrate your dedication to guest satisfaction and how you can lead your team to do the same.
✨Be Ready for Situational Questions
Expect questions about how you would handle specific situations, like a complaint from a guest or a busy service period. Practice your responses to show that you can think on your feet and maintain professionalism under pressure.