At a Glance
- Tasks: Support the Food & Beverage department with admin, stock control, and compliance.
- Company: Join Fairmont Cheshire, a luxury destination known for exceptional service.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Other info: Opportunities for training and development in a unique culture.
- Why this job: Be part of a dynamic team delivering unforgettable guest experiences.
- Qualifications: Previous admin experience and strong organisational skills required.
The predicted salary is between 31500 - 38500 £ per year.
Company Description
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations.
Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage.
Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be
Job Purpose
The Food & Beverage Administrator provides administrative and operational support to the Food & Beverage department, ensuring the efficient management of purchasing, stock control, invoicing, reporting, staffing records, and compliance documentation.
The role is key in supporting the day-to-day operation of food and beverage services while maintaining accurate records and contributing to departmental profitability and service standards.
Key Responsibilities
- Administration & Reporting
- Maintain accurate Food & Beverage records, databases, and filing systems.
- Produce daily, weekly, and monthly sales, labour, and cost reports.
- Assist with budget tracking and departmental financial reporting.
- Prepare meeting agendas, minutes, and action logs.
- Monitor departmental KPIs and provide performance reports to management.
- Payroll & Staffing Support
- Maintain employee records, rotas, and attendance records.
- Support managers with recruitment administration and onboarding documentation.
- Assist with payroll submissions, timesheets, and holiday records.
- Coordinate training records and compliance documentation.
- Compliance & Health & Safety
- Maintain records relating to food safety, HACCP, health and safety, and licensing requirements.
- Ensure documentation is up to date and readily available for audits and inspections.
- Support compliance with company policies and legal requirements.
- Customer & Operational Support
- Assist with administration for events, functions, and catering operations.
- Handle internal and external enquiries professionally.
- Support the Food & Beverage management team with operational projects and initiatives.
- Contribute to continuous improvement within the department.
Skills & Experience
Essential
- Previous administrative experience.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
Desirable
- Previous experience within hospitality, catering, or Food & Beverage operations.
- Knowledge of stock management and purchasing systems.
- Experience with payroll, rota, or finance software.
- Understanding of food safety and hospitality compliance requirements.
- Personal Attributes
- Professional and reliable.
- Highly organised and proactive.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Flexible and adaptable to changing business needs.
Job Description
- Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
- Engage with guests to offer exceptional experiences across all aspects of dining.
- Assisting guests regarding menu choices in an informative and enthusiastic way
- Taking reservations with all required details
- Boosting our revenue through upselling and other creative initiatives
- Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Fairmont Cheshire, The Mere stories
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
- 2 to 3 years’ experience in 5-star luxury hotels
- At least 1 to 2 years’ experience in a similar role
- Creative, responsible hardworking attitude with positive work ethics
- Ability to adapt different software’s and use Microsoft, PW, Severooms, Fetch,
- Keen eye for detail in Menu design and grammar
- Passion for and understanding of 5-star hospitality restaurant experience and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
- Quick thinking, resourceful and able to solve problems’ at the moment
- Ability to remain calm and courteous at all times
- Ability to work well under pressure in a fast-paced and changing environment
- Able to work collaboratively as part of a team
- Additional Information
What is in it for you?
• Exclusive Discounts
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
• Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Food & Beverage Administrator in Knutsford employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Administrator in Knutsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Administrator in Knutsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
