At a Glance
- Tasks: Manage the Club Lounge Bar and Restaurant, ensuring top-notch service and food quality.
- Company: Join a luxury hospitality team in beautiful Knutsford, Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Other info: Flexible role with opportunities for training and career growth.
- Why this job: Lead a passionate team and create memorable experiences for guests.
- Qualifications: Proven managerial experience in hospitality, ideally in luxury settings.
The predicted salary is between 30000 - 40000 £ per year.
Your purpose will be
The Club Lounge Manager is responsible for the day‑to‑day overall management of the Club Lounge Bar and Restaurant.
This includes ensuring the highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability, while supporting sustainable hospitality practices.
- Manage the food and beverage service function of the Club Lounge, ensuring efficient and professional service delivery in line with SOPs.
- Undertake cost‑efficient staff scheduling and maintain appropriate service levels according to business demands.
- Lead and develop a specialist team of food and beverage colleagues through effective recruitment, training, and performance management.
- Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.
- Maintain optimal stock levels, balancing guest satisfaction and financial parameters.
- Continually review and enhance products and services, staying aware of industry trends and competitor offerings.
- Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.
- Prepare and manage financial reports, forecasts, and budgets as required.
- Foster a positive team spirit and maintain a visible presence for colleagues, guests, members, and management.
- Uphold the highest standards of guest satisfaction and brand consistency.
Please note that we believe in flexibility and multi‑skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
- Proven experience in a Managerial role, ideally within a luxury or high‑volume environment.
- Qualification in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of restaurant and banquet service.
- Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading, writing and oral proficiency in English language
What is in it for you?
• Exclusive Discounts
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on‑site restaurants
- Colleague restaurant
• Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Club Lounge Manager in Knutsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Club Lounge Manager in Knutsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
