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- Tasks: Assist in managing housekeeping operations and ensure top-notch cleanliness and service standards.
- Company: Join Fairmont Cheshire, a luxury resort known for its exceptional service and stunning surroundings.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Be part of a unique team delivering unforgettable experiences in a beautiful setting.
- Qualifications: 2-3 years in a housekeeping supervisory role with strong leadership skills.
- Other info: Collaborate with extraordinary people and grow your career in luxury hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Your purpose will be:
- To assist the Housekeeping Manager in driving the performance of the department, ensuring the highest possible standards of customer service for guests, members, and the general public.
- To maintain the standards, safety, and quality of service as set out in the department SOP.
Job Description:
- Deputise for the Housekeeping Manager in their absence, ensuring seamless operations and decision-making.
- Maintain high standards of cleanliness and hygiene in all areas, regularly monitoring quality and implementing improvements as needed.
- Assist in controlling payroll, ensuring productivity and effective rota management in line with business needs and budgets.
- Manage stock levels of linen and cleaning supplies, overseeing deliveries and maintaining secure storage.
- Ensure adherence to security, privacy, and health and safety procedures, including proper key management and risk assessments.
- Monitor and improve delivery of brand standards and SOPs, addressing guest feedback and resolving issues promptly.
- Support recruitment, employee relations, and team welfare, including conducting appraisals and delivering departmental inductions.
- Assist in team development, ensuring completion of training matrices and attending relevant meetings and training courses.
- Maintain professional standards of dress code and behaviour, demonstrating courtesy in all interactions with guests, members, and staff.
- Collaborate with other departments to ensure smooth interdepartmental operations and guest satisfaction.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards.
- Implement and monitor environmentally friendly practices within the housekeeping department, including proper waste management and use of eco-friendly cleaning products.
- Assist in preparing and managing departmental budgets, identifying areas for cost savings and efficiency improvements.
- Participate in the development and implementation of new housekeeping procedures and technologies to enhance operational efficiency.
Qualifications:
- 2–3 years of proven experience in a similar housekeeping supervisory role ideally within a luxury or high-volume environment.
- Strong knowledge of cleaning standards and procedures.
- Understanding of health, safety, and COSHH requirements.
- Ability to lead, train, and motivate housekeeping team members.
- Good organisational and communication skills.
- Familiarity with housekeeping systems and operational processes.
- High attention to detail and commitment to brand standards.
Additional Information:
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount; Fairmont, Raffles, and Accor Hotels (friends and family rates are included); 20% off food and beverage in on-site restaurants; Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Assistant Housekeeping Manager in Knutsford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at Fairmont or similar luxury venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve gone above and beyond to ensure guest satisfaction.
✨Tip Number 3
Be prepared with questions! Research Fairmont Cheshire, The Mere, and come armed with thoughtful questions about their housekeeping standards and team culture. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Fairmont family right from the start.
We think you need these skills to ace Assistant Housekeeping Manager in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our commitment to exceptional service and attention to detail.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Housekeeping Manager role. Highlight relevant experience and skills that match the job description, so we can see why you’re the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Fairmont Cheshire, The Mere.
How to prepare for a job interview at AccorHotel
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of housekeeping standards and procedures. Familiarise yourself with Fairmont's brand values and how they translate into exceptional service. This will show that you're not just interested in the role but also in the company’s ethos.
✨Showcase Your Leadership Skills
As an Assistant Housekeeping Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully trained or motivated team members. Highlighting your ability to manage and inspire others will set you apart.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like guest complaints or staff conflicts. Think through potential scenarios beforehand and prepare your responses. This will demonstrate your problem-solving skills and readiness for the role.
✨Dress the Part
First impressions matter! Dress professionally and in line with the luxury environment of Fairmont Cheshire, The Mere. A polished appearance reflects your understanding of the brand's standards and your commitment to maintaining them.
