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- Tasks: Join our team to check in guests, serve food, and ensure a fantastic stay.
- Company: Ibis Budget Southampton, a vibrant hotel in the heart of the city.
- Benefits: Earn £13.45/hour, enjoy flexible shifts, and get amazing hotel discounts.
- Other info: Great career progression opportunities with Accor, Europe's leading hotel operator.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Bring your bubbly personality and basic IT skills; training provided!
The predicted salary is between 27800 - 27800 £ per year.
Ibis Budget Southampton is an economy hotel located in the centre of Southampton and adjacent to all of the cruise terminals. The hotel offers 124 bedrooms.
As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role - you might have to sell some drinks, make our simple 24-hour food menu, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
You will be required to work around 4-5 shifts (06:45-15:15) or late (14:45-23:15) shifts per week (32-40 hours per week), and be flexible to work different shifts including weekends, bank holidays and the occasional night shift to cover sickness or holiday.
Qualifications:
- You must have a bubbly personality and in a nutshell be cool and awesome like the rest of our team.
- You will need to be able to work on your own, be able to multi-task and cope well under pressure.
- Basic IT skills and experience in cashiering would also be good.
- Don't worry, full training will be provided.
Additional Information:
- We offer a competitive rate of pay of £13.45 per hour.
- Generous holiday entitlement.
- Cool staff uniform.
- Flexible shifts.
- Full training.
- Pension contributions.
- Maximum 4 nights free Accor UK hotel stays per year.
- ALL Heartist benefits which include discounted hotel stays worldwide and other discounts.
- Excellent career progression is on offer by being part of Accor - the leading hotel operator in Europe.
Hotel Team Member (Multi-skilled) employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Team Member (Multi-skilled)
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Ibis Budget Southampton's services and amenities. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your people skills! Since this role is all about putting guests first, try role-playing different scenarios with friends or family. This will help you feel more confident when addressing guest needs during interviews.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your ability to multi-task and handle pressure in conversations. Employers love candidates who can juggle various responsibilities, especially in a busy hotel environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Ibis Budget Southampton. Don’t miss out on this opportunity!
We think you need these skills to ace Hotel Team Member (Multi-skilled)
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your bubbly personality and enthusiasm for the role. Don’t be afraid to let your unique traits shine through!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Highlight your multi-tasking skills and any relevant experience that shows you can handle the varied tasks we need you to do.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your skills and experiences without unnecessary fluff. We want to know why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Ibis Budget Southampton. Familiarise yourself with their services, location, and what makes them unique. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Multi-Tasking Skills
Since the role requires juggling various tasks, think of examples from your past experiences where you've successfully managed multiple responsibilities. Be ready to share these stories during the interview to demonstrate your ability to handle the diverse demands of the job.
✨Emphasise Your People Skills
As a Reception Team Member, you'll be interacting with guests constantly. Highlight your bubbly personality and any previous customer service experience. Share anecdotes that showcase your ability to make guests feel welcome and address their needs effectively.
✨Be Flexible and Ready to Adapt
The job requires flexibility in working hours and tasks. During the interview, express your willingness to work different shifts and adapt to changing situations. This will show that you're a team player who can thrive in a dynamic environment.