At a Glance
- Tasks: Join our team to provide exceptional service in a fast-paced hotel environment.
- Company: Be part of Ibis Glasgow, a leader in global hospitality.
- Benefits: Enjoy discounted hotel stays, professional development, and wellness support.
- Other info: Experience diverse roles and enjoy limitless opportunities across 5000 hotels worldwide.
- Why this job: Make memorable moments for guests while growing your career in hospitality.
- Qualifications: Passion for customer service and ability to multitask in a dynamic setting.
The predicted salary is between 27600 - 27600 £ per year.
Our mission at Ibis Glasgow is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
As part of our team you can have:
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
Our objective is simple: make you grow and give you the spark to unleash your personality.
This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demands. As our next Multi-Skilled Team Member, you will:
- Have the ability to multi-task and have a can-do attitude in this exciting fast-paced environment.
- Be flexible and always ready to assist at any stage of the guests’ stay, from check-in to check-out and everything in between.
- Work in the Food and Beverage outlets including Breakfast, Bar, Night and support the Reservations and Back Office Teams when needed.
- Be dedicated to continuously improving the quality of the hotel's services.
Key Skills:
- Warm, approachable customer service with a genuine passion for guest experience
- Strong multitasking in a fast-paced, high-volume hotel environment
- Flexible and adaptable across departments (Front Office, F&B, Reservations)
- Maintaining high standards of cleanliness in public areas and workspaces
- Team-oriented with a hands-on, collaborative attitude
- Efficient problem-solving with a focus on consistent service quality
If you feel you are the right candidate for the role as our Multi-Skilled Team Member, please click ‘apply’ now! We’d love to hear from you!
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. Our hotel offers 141 rooms, and food & beverage facilities. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Multi Skilled Team Member - Nightshift in Glasgow employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Team Member - Nightshift in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Multi Skilled Team Member - Nightshift in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
