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- Tasks: Welcome guests and ensure they have an amazing experience at our hotel.
- Company: Join a leading international hotel chain with a focus on guest satisfaction.
- Benefits: Enjoy a competitive salary, holiday allowances, and more perks.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Customer service skills and fluent English are essential.
- Other info: Great opportunity to grow in a vibrant hotel environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading international hotel chain is seeking a Front Office Team Member in Edinburgh. You will be the face of the hotel, providing a warm welcome to guests and ensuring a wonderful experience.
Responsibilities include:
- Managing check-ins
- Responding to requests
- Promoting hotel services
Key qualifications include:
- Customer service skills
- Fluent English
- Experience with Opera Cloud
This position offers various benefits, including a competitive salary and holiday allowances.
Front Office Host – Edinburgh Guest Experience employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host – Edinburgh Guest Experience
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest requests or complaints. This will not only boost your confidence but also demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress the part! As a Front Office Host, you'll be the face of the hotel, so make sure you look professional and approachable. First impressions matter, and we want you to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team in Edinburgh.
We think you need these skills to ace Front Office Host – Edinburgh Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight your customer service skills and any relevant experience with Opera Cloud. We love seeing how your background aligns with what we’re looking for, so be specific!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and check for any typos or errors before hitting send – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Front Office Host position in Edinburgh!
How to prepare for a job interview at AccorHotel
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to create a warm and welcoming atmosphere.
✨Practice Your English Fluency
Since fluent English is a key qualification, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you articulate your thoughts well.
✨Familiarise Yourself with Opera Cloud
If you have experience with Opera Cloud, be ready to discuss it in detail. If not, take some time to learn the basics. Showing that you're proactive about learning new systems can impress the interviewers and highlight your adaptability.
