At a Glance
- Tasks: Serve food and drinks, ensuring excellent customer service and hygiene standards.
- Company: Join Accor, a global leader in hospitality with over 5,600 hotels and 10,000 restaurants.
- Benefits: Enjoy exclusive perks, career growth opportunities, and a supportive team environment.
- Other info: Diversity and inclusion are at the heart of our recruitment process.
- Why this job: Be part of a passionate team creating memorable experiences for guests and making a positive impact.
- Qualifications: Enthusiastic, reliable, and adaptable individuals with good interpersonal skills are encouraged to apply.
NOVOTEL MANCHESTER WEST, WORSLEY BROW, WORSLEY, M28 2YA
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
JoinusandbecomeaHeartist®.
Due to the nature of the role we require the candidate to be 18 or over.
May be you can only work 16 hours a week, or want full time, either way, we have a position for you as long as working weekends is in the mix.
We require additional team members with really good people skills. We need you to serve food and drink on various shifts covering breakfast, lunch and dinner shifts in the restaurant. We also have lots of weddings and functions.
Some food service experience is an advantage. but we can train you, if you are enthusiastic, hardworking and people friendly.
Over 21 £12.71 (or national minimum adult wage) 18-20 and under £10 for first 12 weeks, then when you pass your probation £12.71 per hour.
When you have worked for us for more than 6 months, you get to join the Accor discount scheme that gives great discounts on hotels all over the world.
You must have the right to work in the United Kingdom
- A professional appearance and demeanour that will represent our brand well.
- Previous food & beverage experience desirable.
- Flexibility to work a rotating roster including mornings, evenings, weekends and public holidays.
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Our commitment to the planet: Accor hotels as a very comprehensive plan to do our utmost to reduce the negative affects our hotel has on the planet.
Uniform and meals on duty are provided.
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food & beverage team member employer: AccorHotel
Accor in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible hours and competitive pay, team members enjoy the opportunity to develop their skills in a dynamic environment while contributing to memorable guest experiences. The company fosters a supportive atmosphere where every staff member is valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land food & beverage team member
✨Tip Number 1
Familiarise yourself with the Accor Group and its various brands. Understanding their unique personalities and values will help you align your approach during interviews and discussions, showcasing your enthusiasm for being part of their team.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position is customer-facing, sharing specific examples of how you've provided excellent service can set you apart from other candidates.
✨Tip Number 3
Demonstrate your knowledge of food and beverage items. Being well-versed in menu offerings not only shows your commitment but also prepares you to engage confidently with guests about their choices.
✨Tip Number 4
Emphasise your adaptability and teamwork skills. The role requires flexibility and collaboration, so be ready to discuss how you've successfully worked in dynamic environments and supported your colleagues in the past.
We think you need these skills to ace food & beverage team member
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Food & Beverage Team Member position. Understand the responsibilities and required skills, such as customer service and knowledge of food hygiene.
Tailor Your CV:Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise your interpersonal skills, flexibility, and any previous roles that demonstrate your ability to work under pressure.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to be a part of Accor and how your personal qualities align with their values, particularly the concept of being a Heartist®.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Accor values individuals who are passionate about hospitality. During the interview, express your enthusiasm for providing excellent service and creating memorable experiences for guests. Share any relevant experiences that highlight your love for the industry.
✨Demonstrate Your Knowledge of Food and Beverage
As a Food & Beverage Team Member, it's crucial to have a good understanding of the menu items. Research the types of food and drinks offered by Accor and be prepared to discuss them. This shows your commitment and readiness for the role.
✨Emphasise Your Interpersonal Skills
Strong interpersonal skills are key in this role. Be ready to provide examples of how you've successfully interacted with customers in the past. Highlight your ability to listen, anticipate needs, and maintain a positive attitude even under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of situations where you had to handle difficult customers or unexpected challenges, and explain how you resolved them effectively.
