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- Tasks: Welcome guests and provide excellent service during meals.
- Company: Join Novotel York Centre, where we create memorable moments for our guests.
- Benefits: Enjoy training, discounts at hotels worldwide, complimentary stays, and meals on duty.
- Why this job: Be part of a diverse team shaping the future of hospitality with limitless growth opportunities.
- Qualifications: Positive attitude, good communication skills, and preferably some hospitality experience.
- Other info: Flexible hours and a can-do spirit are essential; we celebrate diversity and inclusion.
Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell. Our hotel consists of 146 bedrooms, 6 meeting rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.
Please only apply if you have the right to work in the UK!
PROFILE / PERSONALITY- Positive
- Guest oriented and service minded
- Sales acumen
- Good listening and communication skills
- Self-confidence
- Excellent presentation
- Responsiveness
- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
- Welcome the guest and deliver excellent customer service
- Conveys the hotel image
- Serving the guest with breakfast, lunch or dinner
- Preferably with work experience in hospitality
- Flexible with working hours is essential
- Positive with a can-do attitude
- Well organised
- Team Spirit
- Training and development programs
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Meals on duty
- Uniforms
- Employee Advisory Service
- Discounts in shops and Hotel's partners (Europcar, Merlin Entertainment etc.)
Join us in creating an inclusive community that celebrates diversity. At Accor, we are not just building careers; we are shaping a future where everyone thrives!
Food & Beverage Team Member employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the Novotel brand and its values. Understanding their mission to create memorable moments for guests will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in hospitality, especially roles that involved customer service. Be ready to share specific examples of how you provided excellent service or handled challenging situations, as this will demonstrate your suitability for the Food & Beverage Team Member position.
✨Tip Number 3
Showcase your positive attitude and team spirit during any interactions with the hiring team. Whether it's in a phone call or an interview, your enthusiasm can set you apart from other candidates and reflect the kind of energy they want in their team.
✨Tip Number 4
Prepare thoughtful questions about the role and the hotel environment. Asking about training opportunities or team dynamics not only shows your interest but also helps you assess if the workplace culture aligns with your values.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Novotel York Centre is looking for in a Food & Beverage Team Member. Highlight your guest-oriented attitude and service-minded approach in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, especially any roles that involved customer service. Emphasise your positive attitude, team spirit, and flexibility with working hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and sales acumen. Mention specific examples of how you've developed relationships with guests in previous roles and how you can contribute to creating memorable moments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Positive Attitude
As a Food & Beverage Team Member, a positive and can-do attitude is essential. Make sure to convey your enthusiasm for the role during the interview, as this will resonate well with the interviewers.
✨Demonstrate Guest Orientation
Highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure guest satisfaction, as this aligns perfectly with the company's mission.
✨Communicate Effectively
Good listening and communication skills are crucial in hospitality. Practice active listening during the interview and respond clearly to questions, showcasing your ability to connect with guests and colleagues alike.
✨Emphasise Team Spirit
Since teamwork is vital in a hospitality setting, be prepared to discuss your experiences working in teams. Share how you contribute to a positive team environment and support your colleagues to achieve common goals.
