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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional food and beverage experiences.
- Company: Join a dynamic hospitality team in Longfield, UK, focused on customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced setting where your leadership can shine and impact customer experiences.
- Qualifications: 5+ years in a supervisory role, strong leadership, and excellent communication skills required.
- Other info: Diversity and inclusion are at our core; we welcome diverse talent.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast-paced environment.
- Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment
- Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction
- Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages
- Manage inventory, place orders, and control costs while maintaining quality standards
- Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment
- Handle customer inquiries, special requests, and resolve any issues promptly and professionally
- Develop and implement training programs to enhance staff skills and knowledge
- Create and manage staff schedules to ensure appropriate coverage during all shifts
- Assist in organizing and executing special events and promotions
- Continuously seek ways to improve service quality and operational efficiency
Qualifications
- Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants
- Proven leadership skills with the ability to motivate and guide a diverse team
- Strong knowledge of food and beverage service standards, including alcohol service and wine pairings
- Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers
- Detail-oriented with a keen eye for maintaining high-quality service standards
- Ability to remain calm and solution-focused in high-pressure situations
- Thorough understanding of food safety regulations and hygiene standards
- Proficiency in using point-of-sale (POS) systems and inventory management software
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
- LCQ and/or Manager\’s Certificate is highly desirable
- Strong organizational and time management skills
- Customer-focused mindset with a commitment to delivering exceptional dining experiences
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Food & Beverage Supervisor employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in food and beverage service. Being knowledgeable about current industry standards and popular menu items can help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who may provide insights or referrals for the Food & Beverage Supervisor role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've motivated staff and improved service quality in previous roles.
✨Tip Number 4
Research StudySmarter and our values. Understanding our commitment to diversity and inclusion will help you align your responses during the interview, showcasing that you're a good fit for our team.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise leadership roles, customer service achievements, and any specific skills related to inventory management and food safety.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to lead a team and improve service quality, as well as your understanding of food safety regulations.
Highlight Relevant Qualifications: If you have any certifications like LCQ or Manager's Certificate, make sure to mention them prominently. Also, include any training programs you've developed or participated in that relate to staff development.
Showcase Problem-Solving Skills: In your application, provide examples of how you've handled customer inquiries or resolved issues in a fast-paced environment. This will demonstrate your ability to remain calm and solution-focused under pressure.
How to prepare for a job interview at AccorHotel
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated staff in the past, and be ready to discuss your approach to fostering a collaborative work environment.
✨Know Your Food Safety Regulations
Understanding food safety regulations is crucial for this role. Brush up on relevant laws and best practices, and be prepared to discuss how you ensure compliance in your previous positions. This will show your commitment to maintaining high standards.
✨Prepare for Customer Scenarios
Customer service is at the heart of this position. Think of challenging customer interactions you've faced and how you resolved them. Being able to articulate these experiences will highlight your problem-solving skills and customer-focused mindset.
✨Demonstrate Your Organisational Skills
With responsibilities like managing inventory and staff schedules, strong organisational skills are essential. Be ready to share how you prioritise tasks and manage time effectively, especially in a fast-paced environment.
