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For Companies At a Glance
- Tasks: Join our team to deliver exceptional service and create memorable experiences for our guests.
- Company: Be part of a vibrant hotel that values hospitality and guest satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: This role is perfect for those who love food, beverage, and making connections with people.
- Qualifications: Must be passionate about hospitality, detail-oriented, and a team player with relevant experience.
- Other info: This is a full-time position with no remote work options.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
Ibis London Barking is looking for an enthusiastic person to join our team at the hotel. This position is for a Food and Beverage Team Member who the will work in our fabulous team, incorporating both Front Office and Food and Beverage duties in line with the business demands with great possibilities for growth within the company.
Ibis London Barking is home to 86 inviting guest bedrooms (complete with en suite power showers, 43\’ flat screen TV\’s and tea & coffee facilities), our affordable London hotel puts on a very good value hot & cold breakfast spread each morning, setting you up for even the busiest of days.
Are you an ambitious and looking to work in a fun, stimulating and engaging environment?
Please only apply if you have the right to work in UK!
Qualifications
ROFILE / PERSONALITY
- Provide a friendly and personalised welcome for our guests
- Offer an attentive and personalised service
- Handle any comments made by guests and ensure follow-up
- Convey the image of the brand and the hotel
OVERVIEW OF DUTIES / MISSION
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Take orders and send them to kitchen staff through the POS system.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Work with and co-ordinate the work of apprentices in the preparation and production of food as required.
- Prepare and ensures availability of mis en place as required.
- Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef.
Required Skills and Experience for Day and Night Reception Team Member
- Good interpersonal skills, guest oriented and service minded
- Flexible with working hours is essential
- Positive with a can-do attitude
- Good presentation and confident speaking skills
- Working knowledge of Microsoft Office
- Good listening skills and ability to anticipate
- Well organised
- Team Spirit
- Innovative
- Sales oriented
Additional Information
Benefits
£13.16 hourly rate
Working with a fabulous team that are at the heart of the hotel
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates
Accor Development Program
Additional holidays with service
Cycle to work scheme
Eye Tests
Double paid Bank Holiday
28 days of holiday
And more: recommend a friend scheme; Employee Advisory Service; etc.
Food and Beverage Team Member employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific experiences where you went above and beyond to enhance guest satisfaction, as this aligns perfectly with our values.
✨Tip Number 2
Demonstrate your teamwork skills by discussing how you've successfully collaborated with colleagues in previous roles. We value a team player who can contribute positively to our work environment.
✨Tip Number 3
Be prepared to discuss how you handle busy situations and adapt to changing demands. Flexibility is key in our fast-paced environment, and we want to see how you thrive under pressure.
✨Tip Number 4
Research our hotel’s atmosphere and values before the interview. Understanding our brand will help you convey how you can contribute to creating a warm and friendly environment for our guests.
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Highlight Your Passion: Make sure to express your passion for hospitality and food and beverage in your application. Share specific experiences that demonstrate your enthusiasm and commitment to providing excellent service.
Showcase Relevant Experience: Detail your previous work experience in the food and beverage industry. Highlight any roles where you contributed to guest satisfaction or worked as part of a team, as this aligns with the job requirements.
Emphasize Teamwork and Flexibility: Since the role requires being a team player and being flexible, provide examples of how you've successfully collaborated with others and adapted to changing demands in past positions.
Personalize Your Application: Convey your ability to develop close relationships with guests. Include anecdotes that illustrate how you've gone above and beyond to create a warm and personalized experience for customers.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific experiences that highlight your passion and how it translates into excellent service for guests.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be prepared to discuss examples of how you've successfully collaborated with colleagues in previous jobs. Highlight any situations where teamwork led to improved guest experiences.
✨Emphasize Attention to Detail
Detail orientation is key in hospitality. Be ready to provide examples of how your attention to detail has positively impacted service quality or guest satisfaction in your past roles.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios involving guests. Think about times when you went above and beyond to ensure a guest's satisfaction and be ready to share those stories.
