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- Tasks: Join our team as a Food and Beverage Team Member, serving guests and ensuring a fantastic experience.
- Company: Accor is a global leader in hospitality with over 5,600 hotels and 10,000 restaurants worldwide.
- Benefits: Enjoy £13.16 hourly rate, free meals, discounts, extra holidays, and a supportive work environment.
- Why this job: Be part of a fun, engaging team where you can grow and make a real impact on guests' experiences.
- Qualifications: Friendly, service-oriented, flexible, and good communication skills are essential for this role.
- Other info: Opportunities for career growth within the company and a chance to work globally.
Company Description
Our mission at Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career, or a calling – whatever brings you here, we have something for you.
As part of our team, you will enjoy:
- Free night stays in UK hotels and 50% discount in Accor restaurants (T&Cs apply)
- Discounted hotel rates worldwide
- Access to Accor Academy for continuous learning
- Wellbeing support for work and life balance
- Career opportunities across 5,000+ hotels in 100+ countries
- A chance to contribute to a more inclusive and sustainable world
Our objective is simple: help you grow and unleash your personality.
Job Description
As a Food & Beverage Team Member, you will help deliver friendly, efficient, and high-quality service during our breakfast and evening service.
You will play an important role in creating a welcoming dining experience for our guests while keeping service running smoothly.
Your key responsibilities include:
- Preparing and setting up dining and service areas
- Taking and delivering food and drink orders accurately
- Maintaining cleanliness and hygiene standards
- Ensuring food is served promptly and presented well
- Supporting room service when required
- Promoting hotel services and special offers
- Handling guest queries positively and professionally
- Working closely with colleagues and supervisors
This is a hands-on, active role ideal for someone who enjoys working with people and being part of a team.
Qualifications
We are looking for someone who is:
- Friendly, punctual, and reliable
- Customer-focused with a positive attitude
- Comfortable working early mornings and evenings
- Able to work well in a fast-paced environment
- Willing to learn and follow procedures
- A good team player with strong communication skills
- Previous hospitality or service experience is an advantage, but not essential – full training provided
Most importantly, you care about delivering great service and take pride in your work.
Additional Information
By joining Ibis Budget London Heathrow Central, you become part of the Accor global network – offering endless opportunities to grow, learn, and shape your future.
We are an inclusive employer, committed to diversity, equality, and creating a workplace where everyone feels they belong.
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Familiarise yourself with the Accor brand and its values. Understanding their commitment to responsible hospitality and the concept of being a Heartist® will help you align your approach during interviews and conversations with the team.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current employees or through networking events. Building connections within the hospitality industry can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability in various roles, as this position involves both front office and food and beverage duties. Highlight any past experiences where you've successfully juggled multiple responsibilities.
✨Tip Number 4
Demonstrate your sales orientation by researching effective suggestive selling techniques. Being able to articulate how you can maximise sales opportunities will set you apart from other candidates.
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food and Beverage Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for hospitality and your desire to be a part of Accor's team. Mention specific aspects of the company culture and values that resonate with you, such as their commitment to responsible hospitality and personal growth.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as interpersonal skills, flexibility, and a positive attitude. Provide examples of past experiences where you demonstrated these skills, particularly in customer service or food and beverage settings.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for providing excellent service and creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Be Ready to Discuss Flexibility
The job requires flexibility with working hours, so be ready to talk about your availability and willingness to adapt to different shifts. This shows that you are committed and can meet the demands of the role.
✨Prepare for Role-Specific Questions
Familiarise yourself with the specific duties of a Food and Beverage Team Member. Be ready to answer questions about order taking, food service techniques, and how you would handle guest comments or complaints effectively.
