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- Tasks: Lead the team in delivering warm, seamless service and keep the floor buzzing with energy.
- Company: Join The Hoxton, Shoreditch, where Italian joy meets vibrant design at Il Bambini Club.
- Benefits: Enjoy competitive salary, 28 days holiday, health cash plan, and exclusive discounts.
- Why this job: Be part of a fun, supportive team that values individuality and positive impact.
- Qualifications: Natural leader with a passion for hospitality and a desire to create memorable experiences.
- Other info: Opportunities for progression and regular team events to celebrate together.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
We are looking for a passionate Floor Manager to be part of our opening team for The Hoxton, Shoreditch in our Il Bambini Club.
Il Bambini Club is bringing its joyful trattoria spirit from Paris to London! A celebration of Italian generosity and colourful design, Bambini is all about live music, shared feasts, and a carefree atmosphere. We\’re looking for a Floor Manager who can lead the team in delivering warm, seamless service and keep the floor buzzing with energy and charm, day and night.
Job Description
What you\’ll do…
- Ensure the restaurant/bar area are H&S compliant for each shift
- Run the daily briefing for the restaurant/bar team
- Coordinating and running the reservations system
- Drafting Floor plan based on covers
- Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts
- Support the Restaurant AGM on training of wine, food and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOP\’s
- Responsible for the service on the floor and bar
- Responsible for the safe opening and closing of the restaurant
- Working with the culinary team on menus, service and product availability
Qualifications
What we\’re looking for…
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
- Individuals. You\’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality – whether that\’s a drink, a meal, an event or a bed for the night
- You\’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You\’re not precious. We leave our egos at the door and help get stuff done
- You\’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What\’s in it for you…
- Competitive salary + participation in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It\’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we\’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you\’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Floor Manager - Bambini employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Bambini
✨Tip Number 1
Familiarise yourself with the unique atmosphere of Il Bambini Club. Understanding its Italian trattoria spirit and how it translates into service will help you connect with the team and demonstrate your passion for hospitality during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a busy environment. Highlighting your ability to create a positive atmosphere will resonate well with the values of The Hoxton.
✨Tip Number 3
Research the latest trends in food and beverage, especially those relevant to Italian cuisine. Being knowledgeable about current offerings can set you apart and show your commitment to enhancing the dining experience.
✨Tip Number 4
Network with professionals in the hospitality industry, particularly those who have experience in similar roles. Engaging with others can provide insights and potentially lead to referrals that may strengthen your application.
We think you need these skills to ace Floor Manager - Bambini
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Floor Manager position at Il Bambini Club. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your leadership style. Mention specific experiences where you successfully managed a team or created memorable guest experiences, as this will resonate with the company's values.
Highlight Relevant Experience: In your CV, focus on previous roles in hospitality management, particularly those involving team leadership and customer service. Use quantifiable achievements to demonstrate your impact, such as improving customer satisfaction scores or increasing sales.
Showcase Your Personality: The company is looking for individuals who can bring energy and charm to the team. Let your personality shine through in your application by using a friendly tone and sharing anecdotes that illustrate your passion for creating positive experiences.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences that highlight your enthusiasm for creating memorable experiences for guests, whether it's through food, drinks, or events.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you create a positive environment and motivate others to perform at their best.
✨Know the Menu Inside Out
Familiarise yourself with Italian cuisine and the specific offerings of Il Bambini Club. Being able to discuss menu items confidently will show your commitment to the role and your ability to support the culinary team effectively.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as managing a busy shift or resolving customer complaints. Think of specific scenarios from your past experience where you successfully navigated challenges and kept the floor buzzing with energy.
