At a Glance
- Tasks: Lead a vibrant team and ensure smooth front of house operations at The Hoxton.
- Company: Join The Hoxton, a fast-growing international hospitality group.
- Benefits: Enjoy 29 days holiday, free food during shifts, and great discounts.
- Other info: Regular team events and opportunities for personal growth await you!
- Why this job: Create memorable experiences in a fun, dynamic environment with a passionate team.
- Qualifications: Experience in a busy restaurant and a passion for hospitality are essential.
The predicted salary is between 25000 - 30000 € per year.
We’re looking for a people loving, all‑seeing Floor Manager at The Hoxton, Edinburgh to lead the team and make sure our front of house F&B operation runs smooth and smiles stay wide. Reporting to the Restaurant General Manager, you’ll be responsible for supporting the seamless running of our F&B operations by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.
Job Benefits
- Become part of a team that’s very passionate about creating great hospitality experiences.
- 29 days holiday (including bank holidays), pension and life insurance.
- Food on us during your shift.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast‑growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
Job Responsibilities
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Ensure the F&B operations area are health & safety compliant for each shift.
- Run the daily briefings for the restaurant & bar teams.
- Support meeting & event operations from social events to big bash weddings.
- Coordinate and run the reservations system.
- Support the commercial goals of the business.
- Draft floor plan based on covers.
- Support with F&B stock; ordering and stock counts.
- Support with training for the F&B team.
- Scheduling and rotas for team members, ensuring staff levels are maintained appropriately.
- Cash handling and daily reporting of revenues as per hotel SOP’s.
- Responsible for the service on the floor and bar.
- Responsible for the safe opening and closing of the restaurant.
- Work with the culinary team on menus, service and product availability.
Job Qualifications
- Previous work experience as floor manager or supervisor in a busy and high‑volume restaurant.
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
- Nothing is an issue for you - you know what our guests want even before they do.
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
Floor Manager employer: AccorHotel
At The Hoxton, Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to thrive. With 29 days of holiday, comprehensive training, and opportunities for personal growth, we ensure that our employees not only excel in their roles but also enjoy a fulfilling work-life balance. Join us for regular team celebrations and the chance to make a positive impact through volunteering, all while being part of an innovative hospitality group that values creativity and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
When you get the chance, ask insightful questions during your interview. This shows you're engaged and thinking critically about the role. Plus, it gives you a better idea of what to expect if you land the job!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Floor Manager role at The Hoxton. Highlight your previous experience in busy restaurants and how you've led teams to success. We love seeing how you can bring your unique skills to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Venue Inside Out
Before your interview, make sure you know The Hoxton, Edinburgh well. Familiarise yourself with their F&B operations, menu offerings, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Floor Manager, you'll be leading a team and interacting with guests constantly. Prepare examples of how you've successfully managed teams or resolved guest issues in the past. Highlight your ability to create a fun and relaxed atmosphere, as this is key to the role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet in a busy restaurant environment. Be ready to discuss how you handle unexpected challenges, whether it's a staffing issue or a last-minute reservation change. This will show that you're proactive and adaptable.
✨Emphasise Your Passion for Hospitality
Make it clear that you love the hospitality industry and understand its nuances. Share your thoughts on what makes a memorable guest experience and how you can contribute to creating that at The Hoxton. Your enthusiasm will resonate with the interviewers!
