Food Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. Coordinate between depts: Sales, Food ensure frontline performance reviews are conducted for probationary and annual reviews; correct performance issues and counsel as required. Ensure staff presentation is consistent with Hotel staff handbook; uniforms correctly presented; name badges worn. Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the Hotel. Recruit staff that are technically skilled or have potential to be through training, and have a natural inclination towards customer focused service. Ensure all staff under direct supervision are managed in accordance to the Relevant Award. Ensure the employee Department Induction program is completed within 4 weeks. Attend and actively participate in all WH
En - Food & Beverage Manager employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.