At a Glance
- Tasks: Lead a vibrant team and ensure smooth front-of-house operations at The Hoxton.
- Company: Join The Hoxton, a stylish hotel brand in Edinburgh's charming West End.
- Benefits: Enjoy competitive salary, 29 days holiday, free meals, and ongoing training.
- Other info: Be part of an innovative group shaking up the hospitality scene.
- Why this job: Create memorable experiences in a fun, dynamic environment with great team spirit.
- Qualifications: Experience in hospitality and a passion for creating positive guest interactions.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a people loving, all-seeing Floor Manager at The Hoxton, Edinburgh to lead the team and make sure our front of house F&B operation runs smooth and smiles stay wide.
Reporting to the Restaurant General Manager, you’ll be responsible for supporting the seamless running of our F&B operations by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.
Patatino is our all-day Italian trattoria serving fresh pasta, wood-fired pizzas, and all the spritzes and Italian wines you could wish for. Inspired by the glam and romance of the sun-soaked Amalfi coast, it’s a spot for long, joyful meals with friends, where old-school charm meets modern design, with bold colours, cosy corners, and plenty of personality.
What's in it for you...
- Become part of a team that’s very passionate about creating great hospitality experiences.
- Competitive salary.
- 29 days holiday (including bank holidays), pension and life insurance.
- Food on us during your shift.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Ensure the F&B operations area are health & safety compliant for each shift.
- Run the daily briefing’s for the restaurant & bar teams.
- Support meeting & event operations from social events to big bash weddings.
- Coordinate and run the reservations system.
- Support the commercial goals of the business.
- Draft floor plan based on covers.
- Support with F&B stock; ordering and stock counts.
- Support with training for the F&B team.
- Scheduling and rotas for team members, ensuring staff levels are maintained appropriately.
- Cash handling and daily reporting of revenues as per hotel SOP’s.
- Responsible for the service on the floor and bar.
- Responsible for the safe opening and closing of the restaurant.
- Work with the culinary team on menus, service and product availability.
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Previous work experience as floor manager or supervisor in a busy and high-volume restaurant.
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
- Nothing is an issue for you - you know what our guests want even before they do.
- You pay attention to the details!
Floor Manager in Edinburgh employer: AccorHotel
At The Hoxton, Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to thrive. With competitive salaries, generous holiday allowances, and opportunities for personal development, we ensure our employees feel supported both professionally and personally. Join us in a dynamic environment that celebrates creativity and teamwork, all while enjoying the unique charm of our first Scottish location in the heart of the West End.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Hoxton and soak up the atmosphere. Chat with staff and observe how they interact with guests. This will give you a feel for the vibe and help you tailor your approach.
✨Tip Number 2
Show off your people skills! During interviews, share stories that highlight your ability to create memorable experiences for guests. Remember, it’s all about making connections and leaving a positive impact!
✨Tip Number 3
Be ready to demonstrate your leadership style. Think of examples where you’ve successfully led a team or resolved conflicts. The Hoxton values a supportive environment, so show us how you can foster that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Floor Manager in Edinburgh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your words.
Tailor Your Application:Make sure to tailor your application to the Floor Manager role. Highlight your relevant experience in hospitality and how it aligns with our values at The Hoxton. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AccorHotel
✨Know the Venue Inside Out
Before your interview, take some time to research The Hoxton and its unique offerings. Familiarise yourself with their F&B operations, especially Patatino. Being able to discuss the menu or the atmosphere will show your genuine interest and help you connect with the interviewers.
✨Showcase Your People Skills
As a Floor Manager, you'll be leading a team and interacting with guests. Prepare examples of how you've created memorable experiences in previous roles. Share stories that highlight your ability to manage a team and ensure customer satisfaction, as this is key to the role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to handle unexpected challenges in a busy restaurant environment. Be ready to discuss how you approached these situations and what the outcomes were. This will illustrate your capability to maintain smooth operations under pressure.
✨Emphasise Your Passion for Hospitality
The Hoxton values individuals who are passionate about creating great hospitality experiences. Be prepared to express why you love working in this industry and how you can contribute to their vibrant atmosphere. Authentic enthusiasm can set you apart from other candidates.
