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- Tasks: Lead daily operations and ensure top-notch guest experiences.
- Company: Join a dynamic team focused on excellence in hospitality.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Be part of a positive culture that values creativity and service.
- Qualifications: Experience in hospitality management is preferred.
- Other info: This role requires on-site presence; remote work is not an option.
The predicted salary is between 28800 - 42000 £ per year.
Duty Manager The Duty Manager reports directly to the General Manager and acts on their behalf in their absence. Is responsible for the entire operation including Food and Beverage Rooms Guest Experience and Sales and Marketing. Your role is to enforce standards and to guarantee a consistently high quality guest experience. Coordinates all aspects of the operation to ensure that each outlet functions at an optimal level in key areas including service revenue generation and cost management. Creates a culture which is service focused positive and driven to succeed open to change and creative in approach. Fosters the talent within the department to ensure that all reporting HODs and Talents are effective in their current roles and developed to the next level. Carry out Duty Management shifts accordingly DM ROTA and business needs Remote Work : No Employment Type : Fulltime
Duty Manager - Full time employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Full time
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Duty Manager. Understanding the nuances of guest experience, food and beverage operations, and sales will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you fostered talent or improved service standards.
✨Tip Number 3
Research our company culture and values. Being able to articulate how you align with our service-focused and positive approach will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your strategies for revenue generation and cost management. Having concrete ideas on how to optimize operations will show that you're proactive and ready to contribute from day one.
We think you need these skills to ace Duty Manager - Full time
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities and expectations, such as guest experience, operational management, and team development.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in hospitality management or similar roles. Provide specific examples of how you've successfully managed operations, improved guest satisfaction, or led a team.
Showcase Leadership Skills: Demonstrate your leadership abilities in your application. Mention any experience you have in training and developing staff, as well as how you've fostered a positive work culture in past positions.
Tailor Your Application: Customize your CV and cover letter to reflect the values and standards mentioned in the job description. Use keywords from the posting to show that you align with the company's goals and culture.
How to prepare for a job interview at AccorHotel
✨Understand the Role
Make sure you have a clear understanding of the Duty Manager's responsibilities. Familiarize yourself with key areas such as guest experience, food and beverage operations, and sales and marketing strategies.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've successfully managed teams, enforced standards, and fostered a positive work culture in previous roles.
✨Emphasize Guest Experience
Be ready to talk about your approach to ensuring a high-quality guest experience. Share specific instances where you improved service or resolved guest issues effectively.
✨Discuss Adaptability and Creativity
Highlight your ability to adapt to change and think creatively. Provide examples of how you've implemented innovative solutions in past positions to enhance operations or guest satisfaction.
