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- Tasks: Manage hotel operations, check guests in and out, and ensure exceptional guest experiences.
- Company: Join a vibrant hotel team that values diversity and inclusion.
- Benefits: Flexible shifts, a fun work environment, and opportunities for personal growth.
- Other info: No remote work; must be eligible to live and work in the UK.
- Why this job: Be part of a dynamic team and make guests' stays unforgettable.
- Qualifications: Experience in hospitality, great communication skills, and a positive attitude.
The predicted salary is between 1200 - 1600 £ per month.
As a Day and Night Team Member you will be required to work independently and oversee the hotel operations including checking guests in and out and addressing any guest needs that might arise. It is a varied role - you might have to prepare some drinks, make a pizza, assist the breakfast service, make new reservations, answer the phone, cashiering, oversee security and health and safety or even do some cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
Qualifications
- Experience in a similar role ideally within a Hotel environment
- Working with Opera Cloud or related systems is a plus
- Flexibility to work rotational shifts including nights, weekends and holidays is essential
- A positive attitude and ability to work well within a team
- A commitment to delivering high levels of guest service
- A smart and professional appearance
- Excellent communication and interpersonal skills
- Ability to work both independently and as part of a team
- Strong organizational skills and attention to detail
- A proactive attitude and problem-solving skills
- Basic knowledge of computer systems
- Ability to handle multiple tasks simultaneously in a fast-paced environment
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work line with the requirements set by the Asylum and Immigration Act 1996. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Additional Information
- Experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Diversity & Inclusion
For Accor, this means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work: No
Employment Type: Part-time
Day and Night Multi Skilled Hotel Team Member employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day and Night Multi Skilled Hotel Team Member
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and any special offers. This way, when you chat with guests, you can provide them with top-notch recommendations and make their stay even better.
✨Tip Number 2
Practice your multitasking skills! In a fast-paced environment like a hotel, you'll need to juggle various tasks. Try simulating busy scenarios at home or during your current job to build your confidence in handling multiple responsibilities.
✨Tip Number 3
Show off your personality! When you meet potential employers, let your positive attitude shine through. A friendly smile and genuine enthusiasm can go a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Day and Night Multi Skilled Hotel Team Member
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience in hotel roles or customer service. We want to see how your background fits with the Day and Night Team Member position, so don’t hold back!
Be Yourself: Let your personality shine through in your application. We’re looking for a positive attitude and someone who can have fun while putting guests first. Show us what makes you unique!
Tailor Your Application: Read the job description carefully and tailor your application to match. Mention specific skills like working with Opera Cloud or your ability to handle multiple tasks. This shows us you’re serious about the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AccorHotel
✨Know the Role Inside Out
Make sure you understand the Day and Night Multi Skilled Hotel Team Member role thoroughly. Familiarise yourself with the various tasks you'll be handling, from checking guests in and out to making pizzas and overseeing security. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about putting guests first, be ready to share examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond to meet a guest's needs or resolved a problem effectively. This will demonstrate your commitment to high levels of guest service.
✨Highlight Your Flexibility
This job requires working rotational shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. Mention any previous experience you have with flexible working hours, as it shows you're ready to take on the demands of the role.
✨Dress to Impress
First impressions matter, especially in a hospitality setting. Make sure you present yourself in a smart and professional manner for the interview. This not only reflects your understanding of the industry but also shows respect for the interviewers and the company culture.