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For Companies At a Glance
- Tasks: Lead a dynamic hotel, ensuring top-notch guest experiences and driving commercial success.
- Company: Join Accor, a global leader in hospitality with over 5000 properties worldwide.
- Benefits: Competitive salary, performance incentives, career development, and discounted stays at Accor hotels.
- Why this job: Shape a standout hospitality destination and inspire a high-performing team.
- Qualifications: Proven experience as a General Manager in a 4-star property and strong financial acumen.
- Other info: Enjoy 28 days holiday, increasing to 33 with service, plus free meals during shifts.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a visionary and commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience and deliver commercial results. With a unique blend of corporate leisure and event business, this is an opportunity to shape a standout hospitality destination.
Key Responsibilities
- Oversee daily operations across all departments.
- Ensure the property is maintained to the highest standards in line with our 4-star positioning.
- Implement and monitor service protocols that consistently exceed guest expectations.
- Champion guest experience culture personally engaging with guests and clients and resolving escalated service issues in a timely manner.
- Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue.
Commercial Experience
- Lead budgeting, forecasting and cost control to maximise profitability.
- Analyse performance metrics and implement strategies to improve REVPAR, ADR and occupancy.
- Partner with Sales & Revenue functions to promote the hotel Leisure club M&E across leisure, corporate and event segments.
- Build strong relationships with local businesses, BIDs, suppliers and community stakeholders.
People Leadership
- Recruit, train and inspire a high-performing team with a culture of accountability.
- Conduct weekly HOD meetings to align departmental KPIs.
Skills & Experience
- Proven success as a General Manager or senior leader in a 4-star property.
- Strong financial acumen with expertise in budgeting, forecasting and P&L management.
- Exceptional leadership, communication and interpersonal skills.
- Ability to balance strategic vision with hands-on operational oversight.
Qualifications
- Degree in Hospitality Management or Business Administration preferred.
- Certifications in Revenue Management.
- 3 years minimum experience as GM in similar size property.
Benefits
- Competitive salary with performance-based incentives.
- Opportunity to lead a landmark property and spa facilities.
- Supportive ownership and autonomy to shape the guest journey.
- Be part of Accor, a global hospitality leader with over 5000 properties worldwide.
- Discounted room rates for you and your loved ones at Accor hotels worldwide.
- Company pension scheme.
- 28 days holiday (increasing to 33 with service).
- Free on-site parking and meals during shifts.
- Career development opportunities within Accor and the Hotel group including Marriott, IHG and Best Western Hotels.
How to Apply
If you are ready to take the next step in your revenue career and join a company that values innovation, performance and people, please submit your CV and cover letter online.
General Manager in Dartford employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Dartford
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join hospitality groups. You never know who might have the inside scoop on that perfect General Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your vision for guest experience and how you can elevate their property.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how your experience aligns with their goals, especially in driving performance and enhancing guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace General Manager in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your achievements in hospitality management, especially those that demonstrate your financial acumen and leadership abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the General Manager role. Share specific examples of how you've driven performance and enhanced guest experiences in previous positions.
Showcase Your Commercial Savvy: Since we're looking for someone commercially astute, be sure to include any relevant experience with budgeting, forecasting, and revenue management. We want to see how you've maximised profitability in past roles!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter directly, ensuring you’re considered for this exciting opportunity at Mercure Dartford Brands Hatch Hotel & Spa.
How to prepare for a job interview at AccorHotel
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like REVPAR, ADR, and occupancy rates. Be ready to discuss how you've successfully managed budgets and improved profitability in your previous roles.
✨Showcase Your Leadership Style
This role requires exceptional leadership skills. Prepare examples of how you've inspired and developed high-performing teams. Think about specific situations where you resolved conflicts or motivated staff to exceed guest expectations.
✨Engage with the Guest Experience
Since championing guest experience is crucial, come prepared with ideas on how to enhance it. Share past experiences where you personally engaged with guests and turned around negative situations. This will show your commitment to service excellence.
✨Be Ready to Discuss Strategy
The interviewers will want to know your vision for the hotel. Think strategically about how you would curate events and experiences that drive revenue. Be prepared to discuss your approach to building relationships with local businesses and community stakeholders.
