At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join the Accor network, a global leader in hospitality.
- Benefits: Permanent contract, training opportunities, staff discounts, and career development.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Be part of a vibrant team creating memorable guest experiences every day.
- Qualifications: Experience in food and beverage service and strong leadership skills.
The predicted salary is between 27476 - 27477 £ per year.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Are you passionate about food, drink and delivering great service? Do you enjoy leading a team and making sure every guest has a fantastic experience? We’re looking for a Food & Beverage Supervisor to join the team at Novotel Coventry. This is a fantastic opportunity for someone who enjoys a fast-paced hotel environment, takes pride in delivering excellent customer service and is confident supporting and leading a team across our food and beverage operation.
As our Food & Beverage Supervisor, you’ll play an important role in the day-to-day running of the department, ensuring our guests receive friendly, efficient and professional service every time. Your responsibilities will include:
- Supervising and supporting the Food & Beverage team, leading by example and maintaining high service standards.
- Ensuring our restaurant, bar, conference and banqueting areas are fully prepared and presented to the required standard.
- Supporting the delivery of conferences, meetings, events and functions.
- Working closely with the kitchen team to ensure food and beverage requirements are communicated and delivered effectively.
- Ensuring the department is appropriately staffed according to business levels, events and occupancy.
- Providing outstanding customer service and responding positively to guest needs and requests.
- Ensuring team members are confident with till operation and that cash and security procedures are followed correctly.
- Supporting stock control, including beverage stock, stock rotation and general ordering requirements.
- Ensuring all food safety, hygiene, licensing and health & safety standards are followed.
- Supporting the training and development of team members.
- Ensuring staff are correctly presented and working to hotel standards.
- Identifying opportunities to increase revenue through great service and effective upselling.
- Maintaining excellent communication with colleagues and other departments.
- Supporting the Food & Beverage Manager with the smooth running of the operation.
- Being flexible and supporting other areas of the hotel when business needs require it.
We’re looking for someone with a genuine passion for food, drink and hospitality who enjoys working with people and isn't afraid to get stuck in.
This is a great opportunity to become part of the team at Novotel Coventry and play a key role in delivering memorable experiences for our guests. If you’re a hands-on hospitality professional who enjoys leading from the front, developing people and delivering great service, we’d love to hear from you. Apply today and join our Food & Beverage team at Novotel Coventry!
You’ll ideally have:
- Previous experience in a food and beverage, restaurant, bar or hotel environment.
- Experience of supervising or leading a team.
- A strong understanding of food and beverage service.
- Knowledge of wines, spirits and food service.
- Excellent customer service skills.
- The ability to organise and prioritise in a busy environment.
- A positive “can-do” attitude.
- Strong communication skills and the ability to build great relationships with both guests and colleagues.
- Good attention to detail and a commitment to high standards.
- A flexible approach to working hours, including evenings, weekends and busy periods.
- A passion for creating great guest experiences.
- A creative and commercial approach, with the ability to spot opportunities to increase hotel revenue.
- Food hygiene training, COSHH, First Aid and knowledge of staff planning, training and development would be advantageous.
What We Offer:
- 40-hour permanent contract.
- Training and development opportunities.
- Staff discounts within the Accor network.
- Opportunity to develop your career within a global hospitality brand.
- Supportive and friendly working environment.
Food and Beverage Supervisor in Coventry employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
