At a Glance
- Tasks: Drive revenue by selling MICE and group business to corporate clients and agencies.
- Company: Join Accor, a global leader in hospitality with a vibrant culture.
- Benefits: 28 days holiday, discounts, pension scheme, and career growth opportunities.
- Other info: Be part of a diverse team that values your unique contributions.
- Why this job: Shape the future of hospitality while building strong client relationships.
- Qualifications: 2 years experience in MICE or corporate sales, excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Accor is far more than a global leader in hospitality. We welcome you as you are and help you find a role and brand that matches your personality. We support you to grow and learn every day, ensuring that work brings purpose to your life. During your journey with us, you’ll have the opportunity to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write — and together we can imagine tomorrow’s hospitality.
Do what you love. Care for the world. Dare to challenge the status quo.
Company Overview: Accor London South Bank hotel cluster enjoys a prime location close to London’s dynamic financial district and many of the city’s iconic cultural attractions. The portfolio includes six hotels across four distinct brands; ibis, ibis Styles, Mercure and Novotel, offering a total of 1,146 guest rooms. The cluster also features 26 versatile meeting and event spaces, accommodating up to 100 delegates, alongside 6 diverse food and beverage outlets, providing excellent opportunities to host meetings, events, and corporate gatherings.
As a Cluster Sales Executive, you will play a key role in driving revenue across the hotel cluster by selling MICE (Meetings, Incentives, Conferences & Exhibitions) and group business to corporate clients, agencies and associations. You will focus on identifying new business opportunities, building strong client relationships, and achieving revenue targets across multiple market segments including corporate groups, sports, and entertainment.
Key Responsibilities:- Manage and develop a portfolio of existing and new accounts across corporate, agency, sports, and entertainment segments.
- Develop and implement strategic sales plans to drive revenue across MICE and group business.
- Proactively identify, prospect, and convert new business opportunities through networking, outreach and market research.
- Build strong relationships with clients by understanding their needs and delivering tailored solutions.
- Prepare and present professional proposals, contracts and pricing agreements.
- Conduct regular sales calls, client meetings and site inspections to maximise conversion and account growth.
- Maintain strong pre- and post-event communication to encourage repeat business and long-term partnerships.
- Support the MICE & Groups Sales Team during peak periods with enquiry handling and conversion.
- Organise and support marketing initiatives, including Fam trips, site inspections, ALL loyalty events, trade shows, and client networking events.
- Represent the hotel cluster at industry events, exhibitions and networking functions to increase brand visibility.
- Monitor industry trends, competitor activity and market developments to identify new opportunities.
- Maintain accurate CRM records and sales pipelines, ensuring all client interactions are logged.
- Provide regular sales reports, forecasts, and performance updates to management.
- Achieve or exceed individual and team revenue targets, conversion rates, and client satisfaction goals.
- Support ad-hoc sales initiatives and projects as required by the Cluster Sales Manager.
- Minimum 2 years’ experience in a role related to MICE or Corporates in the hotel industry – MICE Preferential.
- Excellent communication, presentation & interpersonal skills - A strong team player.
- Excellent organizational and time management abilities, with a keen attention to detail.
- Ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
- Self-motivated and results-oriented, with a passion for exceeding targets and delivering exceptional customer service.
- Experience in the following systems desirable: Opera Cloud, Delphi FDC/Back You and Lanyon/Cvent.
- 28 days paid holiday increasing with service.
- Access to Accor Hotels UK discounts & benefits.
- Automatic enrolment into a workplace pension scheme.
- Access to exclusive high street & lifestyle offers for you and family.
- Career opportunities within the UK, Europe & Internationally.
- And Lots more.
In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom. Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status).
Join our dynamic team and play a key role in shaping the future of our MICE and business groups sales division. If you are a motivated and ambitious sales professional with a passion for hospitality and events, we want to hear from you! Apply now to embark on an exciting career journey with Accor London South Bank Hotels.
Our commitment to Diversity & Inclusion: "Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."
Cluster Sales Executive employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Executive
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential clients or colleagues. You never know who might lead you to your next opportunity!
✨Tip Number 2
Be proactive in your approach. Don’t just wait for opportunities to come to you; actively seek them out. Research companies you’re interested in, and reach out to them directly. A well-timed email or call can make all the difference!
✨Tip Number 3
Showcase your personality! When meeting potential clients or employers, let your true self shine through. People want to work with someone they can relate to, so don’t be afraid to share your passion for hospitality and sales.
✨Tip Number 4
Utilise our website to apply! We’ve got loads of resources and job listings that can help you land that perfect role. Plus, applying through our site gives you a better chance of being noticed by hiring managers. So, what are you waiting for? Dive in!
We think you need these skills to ace Cluster Sales Executive
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Cluster Sales Executive role. Highlight your experience in MICE and how it aligns with our goals at Accor. This shows us that you’re genuinely interested in the position!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven revenue or built client relationships in the past. We love seeing results-oriented candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Accor London South Bank.
How to prepare for a job interview at AccorHotel
✨Know Your MICE Inside Out
Make sure you understand the MICE (Meetings, Incentives, Conferences & Exhibitions) sector thoroughly. Research current trends and challenges in the industry, and be ready to discuss how you can contribute to driving revenue in this area. This will show your passion and commitment to the role.
✨Build a Connection
During the interview, focus on building rapport with your interviewers. Share personal stories or experiences that relate to hospitality and sales. This not only makes you memorable but also demonstrates your interpersonal skills, which are crucial for a Cluster Sales Executive.
✨Prepare Tailored Proposals
Be ready to present ideas for tailored proposals or strategies you would implement if hired. Think about how you would approach different market segments like corporate groups or sports events. This shows initiative and that you’re already thinking about how to add value to their team.
✨Showcase Your Organisational Skills
Highlight your organisational and time management abilities during the interview. Discuss specific tools or methods you use to keep track of client interactions and sales pipelines. This is particularly important for a role that requires managing multiple accounts and ensuring follow-ups.
