At a Glance
- Tasks: Lead the Housekeeping team to maintain luxury standards and create unforgettable guest experiences.
- Company: Join Fairmont Cheshire, The Mere, a distinguished luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, training opportunities, and 28 days holiday.
- Other info: Be part of a unique culture focused on excellence and sustainability.
- Why this job: Shape a new luxury operation and work with extraordinary people in a dynamic environment.
- Qualifications: Experience in senior Housekeeping roles and strong leadership skills required.
The predicted salary is between 28103 - 34348 £ per year.
Company Description
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations.
Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage.
Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Job Description
We are looking for an experienced, passionate and highly standards-focused Executive Housekeeper to join the pre-opening team at
Fairmont Cheshire, The Mere.
This is an exciting opportunity to shape a Luxury Housekeeping operation by establishing exceptional standards of cleanliness, presentation and service within one of the UK’s newest luxury destinations.
As a key member of the hotel’s management team, you will be responsible for leading the Housekeeping operation across guest rooms, suites and public areas, ensuring every space reflects the exceptional quality and attention to detail expected of a luxury Fairmont Resort.
You will play an important role in recruiting, developing and inspiring a high-performing Housekeeping team, embedding strong operational procedures and creating a culture of pride, ownership and consistency.
Working closely with Front Office, Facilities, Spa & Wellness, Concierge and other operational departments, you will ensure the hotel is beautifully presented and fully prepared to deliver a seamless guest experience.
No two days will be the same, and you will thrive in a fast-paced, dynamic environment where strong leadership, exceptional organisation and an uncompromising commitment to quality are essential.
- Some Key Responsibilities
- Lead the day-to-day operation of the Housekeeping department, ensuring consistently exceptional standards across guest rooms, suites and public areas aligned with LQA standards.
- Recruit, train, coach and develop the Housekeeping team, creating a positive and high-performing culture.
- Reinforce, develop and maintain departmental standards, procedures, cleaning schedules and quality-control processes.
- Conduct regular room and public-area inspections to ensure compliance with Fairmont, LQA and luxury service standards.
- Work closely with Front Office to manage room readiness, arrivals, departures, VIP requirements and special guest requests.
- Coordinate effectively with our Facilities team to ensure maintenance issues are identified, reported and resolved promptly.
- Manage linen, uniforms, guest supplies, cleaning products and departmental inventories to maintain appropriate stock levels and cost control.
- Monitor productivity, staffing levels and departmental scheduling in line with occupancy and operational requirements.
- Ensure all health, safety, COSHH and hygiene requirements are consistently followed.
- Manage departmental budgets, payroll and operating expenses while maintaining the required luxury standards.
- Champion sustainability initiatives and responsible use of resources within the department.
- Build strong relationships across the hotel and promote effective communication between Housekeeping and other departments.
- Lead by example, demonstrating professionalism, attention to detail and genuine care for both guests and colleagues.
Qualifications
- Previous experience in a senior Housekeeping leadership position, ideally within a luxury hotel or resort environment.
- Strong knowledge of luxury/LQA housekeeping standards, room presentation and quality assurance.
- Proven experience leading, motivating and developing large operational teams.
- Excellent attention to detail with a strong commitment to cleanliness, presentation and guest satisfaction.
- Strong organisational and planning skills with the ability to manage competing operational priorities.
- Experience managing departmental budgets, payroll, inventories and productivity.
- Confident communication and interpersonal skills with the ability to build effective relationships across departments.
- Strong understanding of health and safety, COSHH and safe working practices within Housekeeping.
- A flexible and hands-on leadership style, with the ability to remain calm and solutions-focused in a fast-paced environment.
- Previous experience within a Luxury and Lifestyle brand would be advantageous.
- Additional Information
• Exclusive Discounts
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 30% off food and beverage in on-site restaurants
- Colleague restaurant
• Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Executive Housekeeper in Cheshire employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Housekeeper in Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Executive Housekeeper in Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
