At a Glance
- Tasks: Drive sales and build relationships with corporate clients in a luxury hotel setting.
- Company: Join Fairmont Cheshire, The Mere, a stunning resort with a focus on exceptional service.
- Benefits: Enjoy exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Other info: Lead a small team and collaborate with marketing for innovative campaigns.
- Why this job: Make an impact in a dynamic environment while developing your sales expertise.
- Qualifications: 2+ years of sales management experience in luxury hotels and strong communication skills.
Location: On-site in Knutsford, Cheshire, North-West England (not remote).
The resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities.
The Sales Manager will be responsible for converting assigned leads through the effective execution of the inquiry handling process, the preparation of proposals, quotations, and other activities aimed at meeting client needs and maximizing hotel revenue within their assigned verticals. Key to this role is developing expertise in understanding sector/account needs, maximizing lead conversion and driving incremental revenue to the hotel. Where applicable, this role will also involve management.
- Plan and manage sales activities, including calls, enquiries, and leads, adhering to Fairmont standards and Account Management procedures.
- Develop and maintain relationships with existing and potential corporate clients through meetings, site inspections, and promotional events.
- Achieve sales targets for MICE, rooms, wellness, and golf, while maximising revenue for supplementary departments.
- Maintain updated records and produce regular reports on sales activities, market trends, and competitor information.
- Conduct market research, identify new business opportunities, and participate in promotional activities and sales trips.
- Collaborate with the Accor Sales Network and attend regular sales meetings to support overall hotel sales targets.
- Manage administrative duties, including correspondence, account documentation, and sales pack preparation.
- Lead and mentor a small team of sales professionals, providing guidance, training, and performance evaluations to ensure individual and team success.
- Develop and implement strategic sales plans aligned with the hotel's overall business objectives and market positioning.
- Analyse sales performance data and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Negotiate and finalise complex contracts and agreements with key accounts, ensuring favourable terms for the hotel.
- Collaborate with Marketing and Revenue Management teams to develop targeted campaigns and optimise pricing strategies.
Minimum 2 years Sales Management experience within a luxury hotel environment.
Extensive knowledge of managing your own sales pipeline for corporate clients.
Excellent communication and customer service skills in written and spoken English; additional languages are a plus.
Upholds brand standards for professional conduct and presentation.
Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- 20% off food and beverage in on-site restaurants
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
Locations
Accounts Manager with Sales in Cheshire, Knutsford employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager with Sales in Cheshire, Knutsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AccorHotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AccorHotel
Don't be shy about reaching out to AccorHotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accounts Manager with Sales in Cheshire, Knutsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AccorHotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AccorHotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
