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- Tasks: Set up and maintain restaurant and bar areas while providing excellent customer service.
- Company: Join the vibrant Novotel Cardiff Centre, a stylish hotel with a friendly atmosphere.
- Benefits: Enjoy perks like a pension scheme, discount card, and complimentary hotel stays.
- Other info: Flexible hours and opportunities for training and development await you!
- Why this job: Be part of a dynamic team in a fun environment while gaining valuable hospitality experience.
- Qualifications: Previous experience is a plus; bring your friendly attitude and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
Company Description
Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour. Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests. The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.
Job Description
- Set up the restaurant, bar, breakfast area and all areas as required by the hotel, and helps clean and tidy areas and equipment used during his/her work shift.
- Consistently offer professional, friendly and engaging service.
- To assist the manager in all areas of the Food and Beverage Department.
- Assist guests regarding menu items in an informative and helpful way.
- Follow outlet policies, procedures and service standards.
- Have knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
- Other duties as assigned.
Qualifications
- Previous experience in similar roles is preferable.
- Friendly, approachable with excellent customer service skills.
- Attention to detail and exceptional organisational skills.
- Strong team player and positive attitude.
- Ability to work effectively under pressure.
- Essential to be flexible with working hours.
- Must already have the right to work in the UK.
Additional Information
What will you get? Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as: Pension Scheme, A Discount Card to be used in Accor Hotels Worldwide, Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C), Training & Development, Additional holidays with service, Recommend a friend scheme, Employee Advisory Service... And much more!
Food & Beverage Team Member in Cardiff employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Novotel Cardiff Centre. Familiarise yourself with their values and what makes them tick. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Think about how your previous experience fits into the role of a Food & Beverage Team Member. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, especially in hospitality. A neat appearance shows that you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Food & Beverage Team Member in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for team players who can engage with our guests.
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Team Member role. Highlight any relevant experience you have in similar positions and mention specific skills that match what we’re looking for, like customer service and attention to detail.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Novotel Cardiff Centre!
How to prepare for a job interview at AccorHotel
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu items and beverage lists. Being able to discuss specific dishes and drinks will show that you're genuinely interested in the role and can provide informed recommendations to guests.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a guest. This will demonstrate your ability to engage with customers in a friendly and professional manner.
✨Emphasise Teamwork
As a Food & Beverage Team Member, you'll be part of a team. Be ready to share instances where you've successfully collaborated with others. Highlight your positive attitude and flexibility, as these traits are essential in a busy hospitality environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for your interview. A neat appearance shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.