At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and ensure smooth hotel operations.
- Company: Join Accor, a global leader in responsible hospitality with over 5,600 hotels worldwide.
- Benefits: Enjoy free stays, discounts at restaurants, and endless learning opportunities.
- Other info: Explore limitless career growth across 5000 hotels in over 100 countries.
- Why this job: Be part of a passionate team that values heart and innovation in hospitality.
- Qualifications: Experience in hotel operations and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, fulfil yourself, discover other professions, and pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, colleagues, and the planet.
Our mission at Novotel Canary Wharf is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
As our next Duty Manager, you…
- Are passionate about guests and delivering great service.
- Have a strong level of knowledge and experience across the operations.
- Have a hands-on approach, are organised and supportive of your team.
- Take initiative and are reactive to situations as they arise, finding suitable solutions and ensuring a positive outcome.
- Are results-driven and understand what needs to be done in order to achieve the hotel goals.
As a Duty Manager you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role.
If you feel you are the right candidate for the role as our Duty Manager, please click ‘apply’ now! We’d love to hear from you!
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Duty Manager in Canary Wharf employer: AccorHotel
At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that fosters personal and professional growth. As a Duty Manager at Novotel Canary Wharf, you will enjoy exclusive benefits such as free night stays and discounted rates worldwide, while being part of a supportive team dedicated to creating memorable experiences for our guests. With limitless opportunities for career advancement across our global network, you will find a meaningful and rewarding environment where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Canary Wharf
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Accor's values and mission. This way, you can show how your passion for hospitality aligns with their vision of creating memorable moments for guests.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be all about connecting with guests and your team. Role-play common scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; share your ideas on improving guest experiences or team dynamics. This shows you're results-driven and ready to take initiative right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Accor family and becoming a Heartist®.
We think you need these skills to ace Duty Manager in Canary Wharf
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to creating memorable moments for guests, just like we do at Accor.
Tailor Your Application:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant skills and experiences that align with our mission of delivering great service and supporting your team.
Be Authentic:We want to know the real you! Don’t be afraid to show your personality in your application. Share stories that reflect your hands-on approach and how you tackle challenges in a positive way.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at AccorHotel
✨Know Your Hospitality Basics
Brush up on your knowledge of hospitality principles and the specific operations of the hotel. Understanding how to create memorable guest experiences is crucial, so be ready to discuss how you would handle various situations that may arise during a shift.
✨Showcase Your Team Spirit
As a Duty Manager, teamwork is key. Prepare examples of how you've supported your team in the past or how you've taken initiative to solve problems. Highlighting your hands-on approach will resonate well with the interviewers.
✨Emphasise Your Guest-Centric Mindset
Accor values a guest-first approach, so be prepared to share stories that demonstrate your passion for delivering exceptional service. Think about times when you went above and beyond for a guest and how that made a difference.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to react under pressure. Practice answering situational questions using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and outcomes.
