Ibis Cambridge Central Station, part of the Accor network, invites you to join our team as a Reservations/Admin Agent. You will be the first point of contact for guests, guiding them through room options and ensuring a smooth booking process.
Responsibilities include handling reservations and enquiries via phone and email, processing changes and cancellations, recording guest preferences, and coordinating with front office to optimise occupancy and guest satisfaction.
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Reservations & Admin Agent – Hospitality, Flexible Hours in Cambridge employer: AccorHotel
AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.
