Night Operations Lead - Hotel Guest Experience in Cambourne

Night Operations Lead - Hotel Guest Experience in Cambourne

Cambourne Full-Time 28103 - 34348 Β£ / year (est.) No working from home possible
AccorHotel

At a Glance

  • Tasks: Supervise night operations, ensuring guest safety and satisfaction while managing front desk activities.
  • Company: Join AccorInvest UK, a leader in the hospitality industry with a focus on guest experience.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Perfect for night owls looking to make an impact in the hospitality sector.
  • Why this job: Be the hero of the night, creating memorable experiences for guests and leading a dynamic team.
  • Qualifications: Attention to detail, integrity, and teamwork skills are essential for this role.

The predicted salary is between 28103 - 34348 Β£ per year.

Accor Invest UK is seeking a dedicated Night Auditor to oversee overnight hotel operations at our Cambourne venue.

You will supervise front desk activities, ensure guest safety, and uphold brand standards throughout night shift.

You will conduct daily revenue reconciliations, prepare reports, post charges, and assist Finance with night audits.

The role requires attention to detail, strong integrity, and collaboration with the Front Office team to guarantee Total Customer Satisfaction.

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Night Operations Lead - Hotel Guest Experience in Cambourne employer: AccorHotel

AccorHotel offers an exceptional work environment at Fairmont Cheshire, The Mere, where employees are valued for their contributions to creating a luxurious spa and wellness experience. With a strong emphasis on team culture, exclusive discounts, and comprehensive training opportunities, this role not only promises competitive compensation but also fosters personal and professional growth in the heart of a stunning 5-star retreat.

AccorHotel

Contact Details:

AccorHotel Recruitment Team

We think you need these skills to ace Night Operations Lead - Hotel Guest Experience in Cambourne

Supervision
Guest Safety
Brand Standards Compliance
Revenue Reconciliation
Report Preparation
Charge Posting
Collaboration