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For Companies At a Glance
- Tasks: Coordinate sales and reservations for exciting events, ensuring smooth operations and client satisfaction.
- Company: Join Accor, a global leader in hospitality that values your individuality and growth.
- Benefits: Enjoy discounted hotel stays, free meals, and a supportive work environment.
- Other info: Opportunities for career development and a fun, engaging workplace culture.
- Why this job: Be part of a dynamic team that shapes memorable experiences for guests.
- Qualifications: Sales experience and excellent communication skills are a plus.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
- The sale, organisation and smooth running of events on behalf of all clients for the conference, events and groups department.
- To maintain and increase the quantity of sales, maintain and develop new relationships with clients (new and existing).
- Present a professional, friendly and efficient impression of the Hotel at all times.
- Handle enquiries for group and conference bookings via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours).
- Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
- Manage group and conference payments, cancellations, rooming lists and terms and conditions.
- Maintain a precise filing system for all Group reservations and correspondence.
- Perform all reservations duties including making and entering reservations as required (e-mail, phone).
- Ensure a clear line of communication with other departments for special requests or other reservation-related matters.
- Provide efficient, friendly and professional service to all guests.
- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.
- Take responsibility to ensure all required tasks are completed accurately and within given time frames.
Qualifications
- Relevant sales experience is an asset.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Highly responsible & reliable.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem solving abilities.
Additional Information
- Discounted hotel stays across the world with ALL Heartist Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Free Staff Car Park.
- Meal provided whilst on duty.
- Double time bank holiday pay.
Sales & Reservations Coordinator in Bristol employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Reservations Coordinator in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality aligns with their vibe, making you a perfect fit for the Sales & Reservations Coordinator role.
✨Tip Number 2
Practice your pitch! Be ready to talk about your relevant sales experience and how you can boost their client relationships. We want you to sound confident and enthusiastic about what you can bring to the table.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Accor. Plus, it shows your genuine interest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from Accor.
We think you need these skills to ace Sales & Reservations Coordinator in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express yourself and share what makes you unique.
Tailor Your Application: Make sure to customise your application for the Sales & Reservations Coordinator role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AccorHotel
✨Know Your Stuff
Before the interview, make sure you research Accor and their values. Understand their approach to hospitality and how they support personal growth. This will help you align your answers with what they’re looking for.
✨Show Off Your Sales Skills
Since the role involves sales and reservations, prepare examples of your past experiences where you successfully sold a product or service. Be ready to discuss how you maintained client relationships and handled enquiries efficiently.
✨Practice Your Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Be Personable and Professional
Accor values a friendly and professional impression. During the interview, be yourself but also maintain a level of professionalism. Smile, make eye contact, and show enthusiasm for the role and the company.