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- Tasks: Supervise bar and restaurant operations, ensuring top-notch customer service and team communication.
- Company: Join the Mercure Bridgwater Hotel, a stylish 4-star venue with a renowned Marco Pierre White restaurant.
- Benefits: Enjoy £12.84/hour, tips, free hotel stays, discounts at restaurants, and exclusive employee perks.
- Why this job: Perfect for those passionate about hospitality, offering a vibrant work culture and valuable experience.
- Qualifications: Previous front of house experience preferred; full training provided for enthusiastic candidates.
- Other info: Evening shifts required; early starts and weekend availability are a plus.
The Mercure Bridgwater Hotel is located in the heart of Bridgwater town centre and offers 119, 4-star bedrooms and is complemented by a Marco Pierre White Steakhouse Bar and Grill.
This Bar / Restaurant Supervisor position is for someone who has previous restaurant front of house experience and ideally will have worked in a branded restaurant environment; however, full training will be given.
The position involves:
- Being passionate about customer service and ensuring the highest standards are maintained at all times.
- The vast majority of shifts are evenings (from 2/4pm); however, it would be an advantage if you were also able to work early shifts (6am start). Shifts include weekends, public and bank holidays which, due to the nature of the restaurant, are often the busiest days for the business.
- Uniform and appearance standards must be maintained at all times.
- Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
- Being knowledgeable about the menu, wines and cocktails served.
- Ensuring clear, concise communication between the front and back of house teams.
- Taking payments for guests and ensuring the correct billing procedures are adopted.
- Adhering to all health and safety policies and procedures as explained during your training.
We're offering:
- £12.84 per hour, plus share of tips/service charge
- Up to 4 free nights in Accor Hotels for every year of your employment
- Discounted rooms in all Accor Hotels Worldwide
- Discounted rate at all Legacy Hotels
- 15% off your final bill in every Accor Restaurant or Bar
- 35% discount in all MPW Restaurants
- Access to employee discount platform giving amazing discounts for hundreds of major companies including supermarkets, high street and fashion stores, days out, staycations/holidays and (non-MPW) restaurants and takeaways.
Bar and Restaurant Supervisor employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at the Marco Pierre White Steakhouse Bar and Grill. Being knowledgeable about the offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a fast-paced restaurant environment, especially if it involves front of house roles. This will demonstrate your ability to handle busy shifts and maintain high service standards.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Share specific examples of how you've gone above and beyond for guests in past roles, as this aligns perfectly with the expectations for this position.
✨Tip Number 4
Since the role requires flexibility with shifts, be ready to express your availability clearly. Mention your willingness to work evenings, weekends, and early mornings, as this will make you a more attractive candidate.
We think you need these skills to ace Bar and Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in front of house roles, especially in branded restaurant environments. Emphasise any customer service achievements and relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the restaurant industry. Mention specific experiences that demonstrate your ability to maintain high standards and work effectively in a team.
Showcase Relevant Skills: In your application, clearly outline your knowledge of food and drink menus, as well as your ability to communicate effectively with both guests and staff. Highlight any experience you have with billing procedures and health and safety policies.
Be Professional: Ensure that your application is free from errors and presented in a professional manner. Use a clear format, appropriate language, and maintain a positive tone throughout your application materials.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous experience where you went above and beyond to ensure guests had a great time.
✨Demonstrate Knowledge of the Menu
Familiarise yourself with the menu, including any signature dishes and drinks. Being able to discuss the offerings confidently will show that you're serious about the role and can provide informed recommendations to guests.
✨Highlight Your Teamwork Skills
Since communication between front and back of house is crucial, be prepared to discuss how you've successfully worked in a team before. Mention any experiences where you facilitated clear communication to enhance service delivery.
✨Be Ready for Shift Flexibility
Given that the role requires evening and weekend shifts, be honest about your availability. If you can work early shifts too, mention this as it shows your willingness to adapt to the needs of the business.
