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- Tasks: Manage back of house operations, ensuring health and safety standards are met.
- Company: Join The Hoxton, a vibrant hotel brand in the heart of London.
- Benefits: Enjoy competitive salary, 28 days holiday, and wellness support.
- Why this job: Be part of a fun, supportive team that values individuality and creativity.
- Qualifications: Experience in hospitality and a passion for leading teams is essential.
- Other info: Opportunities for growth and unique perks like free stays and meals.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
In November 2022 we have opened our fourth London Hoxton in the heart of Shepherd\’s Bush and we\’re looking for a Back of House Manager to bring our brand to life in our newest postcode.
Our fourth London Hoxton is located in the heart of Shepherd\’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet\’s serving Thai American comfort food.
Featuring a large open lobby with vintage seating and cosy corners, as well as a central wraparound bar and terrace, The Hoxton Shepherd\’s Bush is perfectly located for exploring West London.
Job Description
What you\’ll do…
• Responsible for the H&S in the loading bay and BOH areas including staff areas
• Responsible for maintaining a clean and food safe working area in the loading bay.
• Oversee COSHH training and certification for all F&B areas
• Assist with BOH audits on H&S
• Oversee all goods receiving and work with finance on related paperwork and systems
• Ordering all required chemicals and store them in accordance with legal and company guidelines
• Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
• Ensuring that all F&B products are received and stored correctly within the hotel.
• Maintain company guidelines for refuse storage and removal and liaising with the contractors
• Liaise with maintenance team and contractors regarding upkeep of BOH areas
• Responsible for the safe opening and closing of the designated culinary areas
• General maintenance of all culinary areas, equipment, and F&F\’s
Qualifications
What we\’re looking for…
• COSHH certified/ COSHH trainer is desirable but not essential
• Experience using stock system and goods receiving systems
• Experience using kitchen equipment and recommended cleaning methods
• A natural at leading and managing others, you lead by example and create a welcomining environment
• Individuals. You\’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that\’s a drink, a meal, an event or a bed for the night
• You\’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You\’re not precious. We leave our egos at the door and help get stuff done
• You\’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What\’s in it for you…
• Competitive salary and eligibility to participate in the TRONC scheme
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It\’s ok not to be Ok, we have a confidential hotline for any support you
require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we\’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you\’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Back of House Manager employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of House Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to back of house operations. Understanding COSHH guidelines and food safety standards will not only help you in the role but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in back of house management. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at The Hoxton.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or improved processes. Highlighting your ability to create a welcoming environment and lead by example will resonate well with our team culture.
✨Tip Number 4
Research The Hoxton's unique brand and values. Understanding our approach to hospitality and how we engage with our guests will allow you to align your application with our ethos, making you a more attractive candidate for the Back of House Manager position.
We think you need these skills to ace Back of House Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Back of House Manager position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality management, particularly in back of house operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your values align with the company’s culture. Mention specific experiences that showcase your ability to manage health and safety, oversee food and beverage products, and lead a team effectively.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Know Your Health & Safety Regulations
As a Back of House Manager, you'll be responsible for health and safety in the BOH areas. Familiarise yourself with relevant regulations and be prepared to discuss how you would ensure compliance in your role.
✨Showcase Your Leadership Skills
This position requires strong leadership abilities. Be ready to share examples of how you've successfully led teams in the past, created a welcoming environment, and managed conflicts effectively.
✨Understand Food Safety Standards
Since you'll oversee food safety and cleanliness, brush up on COSHH guidelines and food storage practices. Demonstrating your knowledge will show that you're serious about maintaining high standards.
✨Emphasise Your Passion for Hospitality
The Hoxton values individuals who are passionate about hospitality. Be prepared to discuss what hospitality means to you and how you can contribute to creating memorable experiences for guests and staff alike.
