House of Louie, part of the Ennismore Group, is a four-storey townhouse in the heart of the West End offering an elevated mix of dining, nightlife, and style.
Home to Wani Tzuki, our contemporary Japanese dining concept, alongside our chic French restaurant and the lively Alligator Bar β known for bold cocktails and live DJs β House of Louie brings together energy, elegance, and exceptional service under one roof.
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Support the Restaurant Manager in the day-to-day running of the restaurant, ensuring smooth and efficient operations.
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Lead, motivate, and develop the front-of-house team, creating a positive and high-performing working environment.
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Deliver exceptional guest experiences, maintaining consistently high standards of service, hospitality, and attention to detail.
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Take ownership of service during busy periods, leading by example and ensuring the team works efficiently under pressure.
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Assist with staff briefings, training, rotas, and performance management to support the development and success of the team.
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Maintain excellent standards of cleanliness, presentation, and compliance with health and safety and food hygiene regulations.
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Work closely with the kitchen, bar, and wider management team to ensure seamless communication and service.
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Handle guest feedback and resolve complaints professionally, ensuring every guest leaves with a positive impression.
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Support stock control, ordering, cash handling, and other administrative duties to help drive operational efficiency.
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Help uphold the House of Louie brand standards and contribute to a culture of excellence, energy, and genuine hospitality.
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Previous experience in a supervisory or management role within a high-quality restaurant, bar, or hospitality venue.
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Strong leadership skills, with the ability to motivate, develop, and inspire a team.
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A genuine passion for hospitality and a commitment to delivering outstanding guest experiences.
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Excellent communication, organisational, and problem-solving skills.
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A hands-on, proactive approach, with the confidence to lead from the front during busy services.
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A good understanding of restaurant operations, service standards, and health and safety procedures.
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The ability to remain calm under pressure and make confident decisions in a fast-paced environment.
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Flexibility to work evenings, weekends, and late-night shifts as required.
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Competitive pay + service charge
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Staff meals during shifts
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Employee discounts across food and beverage
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Employee of the Month & recognition awards
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Referral bonus scheme
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Career growth opportunities within Ennismore
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Full training and development
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Supportive, fun, and high-performing team environment
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Pension contribution
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Assistant Restaurant Manager employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that prioritises team development and a supportive work culture, making it an ideal place for a Front Office Manager to thrive. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and training opportunities, you will be empowered to lead a dynamic team while enjoying unique perks like free stays and meals. Join us in a vibrant environment where hard work meets fun, and where your growth is celebrated as part of our global family of brands.