At a Glance
- Tasks: Manage events and create memorable experiences for guests at The Hoxton, Southwark.
- Company: Join a vibrant team at The Hoxton, known for its unique hospitality culture.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career progression and regular team events to celebrate success.
- Why this job: Be part of a fun team that values creativity and personal growth in hospitality.
- Qualifications: Great interpersonal skills and a passion for creating unforgettable guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a welcoming and energetic Apartment Supervisor to join our Southwark team! The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history.
We have 192 bedrooms, 2 restaurants - Albie & Seabird and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.
Job Description
What you’ll do:
- Manage day & evening events, working within the strategy and events programme set by our Sales and Meeting & Events teams.
- Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
- Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
- Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
- You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
- Take overall responsibility for the health & safety of anyone using the area, including yourself.
- You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
Qualifications
What we’re looking for:
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you - you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you:
- Competitive salary plus tronc.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Apartment Supervisor employer: AccorHotel
The Hoxton, Southwark is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and opportunities for professional development, we ensure our staff thrive both personally and professionally. Located in the heart of Southwark, our unique setting offers a dynamic environment filled with rich history and exciting culinary experiences, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your people skills! As an Apartment Supervisor, you'll be managing a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and refine your approach to handling different situations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows that you’re enthusiastic about the position and appreciate the opportunity to chat with them.
We think you need these skills to ace Apartment Supervisor
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience in managing events and creating memorable experiences, as these are key to what we’re looking for in an Apartment Supervisor.
Showcase Your Team Spirit:We love a team player! Share examples of how you've supported your colleagues and contributed to a positive work environment. This will show us that you’re ready to join our fun and hardworking team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Hoxton, Southwark.
How to prepare for a job interview at AccorHotel
✨Know the Company and Its Vibe
Before your interview, dive into The Hoxton's culture and values. Familiarise yourself with their approach to hospitality and the unique offerings of Albie and Seabird. This will help you connect your experiences to what they value, showing that you're not just a fit for the role but also for the team.
✨Showcase Your People Skills
As an Apartment Supervisor, building relationships is key. Prepare examples of how you've successfully managed teams or created memorable experiences for guests. Highlight your ability to anticipate needs and resolve issues before they arise, as this aligns perfectly with what they're looking for.
✨Be Ready to Discuss Innovation
Think about ways you can improve and innovate event management and guest experiences. Come prepared with ideas on how to enhance the use of space or streamline processes. This shows initiative and a proactive mindset, which are crucial for the role.
✨Emphasise Your Attention to Detail
In hospitality, the little things matter. Be ready to discuss how you've paid attention to details in past roles, whether it’s ensuring food quality or creating a welcoming atmosphere. This will demonstrate your commitment to providing top-notch service and a great experience for guests.
