At a Glance
- Tasks: Lead the Dis-loyalty membership platform and drive innovative product strategies.
- Company: Join Ennismore, a trailblazer in hospitality and digital products.
- Benefits: Enjoy 25 days holiday, health perks, and amazing discounts across our brands.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a game-changing initiative that redefines loyalty in travel and food.
- Qualifications: 10+ years in product management with a focus on digital channels.
The predicted salary is between 80000 - 100000 £ per year.
We are looking for an ambitious Membership Product Director to join the Dis-loyalty team at Ennismore on a 12-month maternity cover contract, reporting to the VP of Digital Marketing, Product & E-Commerce. Work in close partnership with the EVP of Dis-loyalty, collaborating to drive membership growth & meet commercial targets.
About Dis-loyalty: Dis-loyalty is Ennismore's game-changing travel and food membership – and one of the most exciting initiatives in hospitality today. Rather than rewarding repetitive behaviour, Dis-loyalty actively encourages members to explore new destinations and experiences, turning the traditional loyalty model on its head. This is a bold, category-defining product, and this role sits right at its heart.
The Role: We are looking for an experienced and inspiring Product leader to cover a period of maternity leave and take ownership of the Dis-loyalty membership platform. Reporting into the EVP of Digital Marketing, Product & E-Commerce, you will lead product strategy and execution across web, mobile, and app channels – ensuring the platform continues to deliver exceptional experiences for members while supporting Ennismore's expansion ambitions.
Key Responsibilities:
- Define and own the product strategy for the Dis-loyalty membership platform, ensuring clear alignment with Ennismore's commercial and brand objectives.
- Set a compelling, forward-looking product vision that delivers engaging, personalised, and scalable digital experiences – with an AI-first approach at its core.
- Own and drive the Group Product Roadmap in close partnership with Engineering leadership, maintaining rigorous prioritisation, stakeholder alignment, and clear cross-functional communication at every stage.
- Take full ownership of the customer-facing product experience across the Dis-loyalty app, web platforms, booking engine, and brand websites.
- Drive continuous improvement in customer experience, platform scalability, operational efficiency, and overall product delivery maturity.
- Establish and embed scalable ways of working across the Product organisation, including documentation standards, delivery ceremonies, governance frameworks, and scoping processes.
- Direct line management of the Product Managers (2) and the Product Design Manager (1).
- Continue to build and develop a high-performing Product organisation through coaching, mentoring, and active talent development.
- Partner closely with Commercial, Revenue, Marketing, Technology, and Operations teams to ensure product strategy is tightly aligned with business objectives and member needs.
What We're Looking For:
- 10+ years of product management experience, with a strong track record of product strategy and execution across multiple digital channels — web, mobile, and app.
- Strong working knowledge of agile methodologies, with experience thriving in fast-paced, iterative product environments.
- Proven experience building successful products at scale.
- Hands-on experience leading app development and optimisation, with an uncompromising focus on quality and user-centred design (Figma).
- Data-driven mindset, with fluency in analytics tools and a habit of letting insight guide product decisions and user experience optimisation.
- Excellent leadership and communication skills — you can inspire and drive cross-functional teams, and know how to bring diverse stakeholders on the journey.
- Strong commercial acumen with the ability to align product strategy with broader business objectives, working effectively with both internal teams and external partners.
- Resilient and adaptable — comfortable shifting priorities at pace in response to evolving business needs.
What’s in it for you:
- 25 days holiday (and bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Excellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave!).
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- Enhanced Family Leave.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
- A competitive package and plenty of opportunity for development.
Membership Product Director - Dis-loyalty (12-month FTC) employer: AccorCorpo
Ennismore is an exceptional employer that fosters a dynamic and innovative work culture, particularly within the Dis-loyalty team. Employees benefit from generous perks such as 25 days of holiday, health cash plans, and extensive discounts across the Ennismore family, all while working in a creative environment that encourages personal and professional growth. With a commitment to redefining hospitality and a focus on employee well-being, Ennismore offers a unique opportunity for those looking to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Product Director - Dis-loyalty (12-month FTC)
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Membership Product Director - Dis-loyalty (12-month FTC) at AccorCorpo, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Membership Product Director - Dis-loyalty (12-month FTC)
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at AccorCorpo!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at AccorCorpo
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
