At a Glance
- Tasks: Implement revenue management strategies and boost hotel revenue across a defined portfolio.
- Company: Join Accor, a global leader in responsible hospitality with diverse brands.
- Benefits: Enjoy hybrid working, talent development, and a range of perks.
- Other info: Be part of a multi-national team and engage in exciting ESG initiatives.
- Why this job: Kickstart your career in a dynamic environment with global opportunities.
- Qualifications: 2-4 years in revenue management or tourism; strong analytical and communication skills.
The predicted salary is between 36000 - 44000 £ per year.
Company Description: Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo.
Job Description:
- Revenue Management Strategies: Responsible for the implementation of the overall revenue management strategies within the defined portfolio. Being a subject matter expert to the hotel teams, ensuring that the current global corporate strategy is implemented.
- Main tasks: Delivers the service according to the contracted service agreements with a strong focus on customer satisfaction. Creating hotel individual strategies with the goal of boosting revenue streams and maximizing KPI results. Using the C.A.D.R.E method to ensure that the hotel strategy is implemented accordingly.
- Collection of reliable data: Analysis, Decision, Recommendation and Evaluation. Ensures that revenue management systems and tools are properly implemented and maintained. Ensures that planning and pricing is up to date for at least the next 405 days.
- Competitor analysis: Analyses competitors in terms of content, pricing and strategy. Analyses market share data with the goal to perform above the hotel market.
- Forecast: Responsible for initiating short- and long-term revenue forecasts identifying areas of opportunity and strategies to improve revenue and overall profitability.
- Reports & Meetings: Prepare Daily, weekly and monthly reports and hold weekly and monthly meetings according to the individual service level of the hotel. Analyses special event periods with the goal to improve results for future events.
- Support: According to the individual service level agreement, the RM supports and advises hotels on business and leisure rate collections as well as distribution contracts and group evaluations.
- Communication: Is in charge of being the contact between the regional revenue manager, other members of the commercial development team and the local teams. Coordinates the communication and ensures that information is clearly understood and instructions are applied accordingly. Has to deal with data and statistics coming from different sources (PMS, TARS, RMS, Excel shared tools, market and distribution data files). Requires a mix of analytical and communication skills on a daily basis. Maintain a professional relationship with our clients. Pro-actively seeks knowledge of industry developments and uses it to enhance own skill set and vision.
Qualifications:
- Minimum undergraduate degree or equivalent work experience in tourism industry.
- At least between 2-4 years of experience in a similar position.
- Proactivity & persuasion.
- Flexibility & adaptation capacity.
- Customer focus.
- Strong communication skills.
- Sense of relationship.
- Team support and development.
- Analysis / strategy.
- Spoken and written English.
Additional Information:
- Unique opportunity to take your first steps and develop your career with worldwide Augmented Hospitality leaders.
- Package of benefits and perks of working for Accor.
- Work in a multi-national team.
- Hybrid way of working.
- Talent development opportunities.
- Access to a comprehensive training catalogue within our Accor Academy.
- Option to further develop and grow in- and outside of the region or globally.
- Various ESG activities & initiatives.
Multi-Hotel Revenue Manager in London employer: Accorcorpo
Accor is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a Design & Technical Services Intern at our Northern Europe Headquarters in London, you will benefit from direct mentorship from industry leaders, gain hands-on experience in hospitality design, and have the opportunity to expand your professional network while contributing to innovative projects. With a commitment to diversity and a passion for service, Accor offers a unique environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Hotel Revenue Manager in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Multi-Hotel Revenue Manager in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Accorcorpo
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Accorcorpo. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
