At a Glance
- Tasks: Drive growth in the TMC & Consortia business travel segment and manage key client relationships.
- Company: Accor, a leading global hospitality group with a focus on innovation and inclusivity.
- Benefits: Private medical insurance, enhanced pension, salary sacrifice schemes, and hotel discounts.
- Other info: Opportunities for career growth in a supportive and collaborative environment.
- Why this job: Join a dynamic team and make a meaningful impact in the world of hospitality.
- Qualifications: University degree or diploma, experience in corporate or TMC markets, and strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
Accor is a world-leading hospitality group offering unique and meaningful experiences in more than 110 countries. With a diverse portfolio of over 40 hotel brands spanning luxury, premium, midscale, and economy segments, Accor is dedicated to delivering exceptional service and unforgettable stays to millions of guests worldwide.
At the heart of Accor’s success is its people. The group is driven by a strong culture of innovation, collaboration, and inclusivity, empowering employees to bring their individuality and passion to work every day. From front-of-house teams to corporate roles, Accor fosters an environment where talent is nurtured, ideas are valued, and career growth is actively supported.
Accor is also deeply committed to sustainability and responsible hospitality. Through its ongoing initiatives, the group works to reduce environmental impact, support local communities, and promote ethical business practices across all its operations.
We are looking for an ambitious, strategic, and relationship-driven Key Account Manager (TMC & Consortia) Global Sales to join our dynamic team in London. In this role, you will lead the growth of our Travel Management Company (TMC) and Consortia business travel segment, managing a premium client portfolio.
Your primary mission is to build and maintain effective, long-term relationships with key TMC & Consortia accounts and partners. By adopting a customer-centric approach, you will maximize Accor’s global revenue (both domestic and outbound) and continuously expand our market share.
Job Description
- Portfolio & Account Management
- Segment Growth: Maximize business travel segment growth within your assigned TMC & Consortia portfolio.
- Strategic Planning: Produce and execute comprehensive Annual Sales Activity Plans tailored to each managed client.
- Contract Negotiation: Handle local partner contracting and oversee global agreements where applicable.
- Financial & Performance Tracking: Monitor portfolio and individual client performance to ensure steady revenue growth. Take the lead on marketing funds and invoicing processes for globally managed accounts.
- Strategic Marketing: Engage, plan, and execute high-impact marketing initiatives alongside your clients to support business objectives.
- Commercial & Market Relationships
- Cultivate outstanding commercial relationships with major global and regional TMC and Consortia players.
- Actively position and establish yourself as a key industry expert within your target markets.
- Participate in industry association meetings and represent Accor at professional network events.
- Collaboration & Cross-Functional Projects
- Partner closely with Global Sales, Regional TMC Key Account Managers, and Corporate Sales teams to ensure alignment.
- Participate in and drive key strategic projects as required by the business.
- Manage assigned budgets responsibly, staying strictly within cost parameters.
Qualifications
- Education: A University Degree or a Diploma from a recognized Business or Hotel School.
- Industry Footprint: Well-established within the corporate, agency, or TMC market in the UK region.
- Systems Knowledge: Strong understanding of global business travel dynamics, distribution chains (GDS, SBT, connectivity solutions), and hospitality sales systems.
- Languages: Fluent in written and spoken English.
- Analytical Capabilities: Excellent analytical, communication, and problem-solving skills, with a proven track record of driving commercial results.
- Key Competencies: High proactivity, persuasiveness, adaptability, strong team spirit, and a highly customer-focused mindset.
Here are some of the benefits you will enjoy when in role:
- Private Medical Insurance
- Enhanced Pension
- Our extensive range in salary sacrifice schemes
- Discounts and complimentary hotel stays
Join us to discover the rest, we look forward to receiving your application!
Key Account Manager (Travel Management Company & Consortia) Global Sales in London employer: Accorcorpo
Accor is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a Design & Technical Services Intern at our Northern Europe Headquarters in London, you will benefit from direct mentorship from industry leaders, gain hands-on experience in hospitality design, and have the opportunity to expand your professional network while contributing to innovative projects. With a commitment to diversity and a passion for service, Accor offers a unique environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager (Travel Management Company & Consortia) Global Sales in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accorcorpo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accorcorpo
Don't be shy about reaching out to Accorcorpo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Key Account Manager (Travel Management Company & Consortia) Global Sales in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accorcorpo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accorcorpo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
