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- Tasks: Conduct assessments and recommend seating solutions to enhance comfort and quality of life.
- Company: Join Accora, a dynamic company dedicated to assistive medical devices.
- Benefits: Enjoy a competitive salary, company van, private healthcare, and training opportunities.
- Other info: Be part of a passionate team committed to innovation and improving lives.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: A-level qualification or equivalent; experience in clinical settings is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Product Specialist is responsible for delivering high-quality postural seating assessments, demonstrations, and product recommendations for individuals with complex seating, posture, and pressure care needs. This role ensures each service user receives an effective, clinically informed seating solution that enhances comfort, function, and quality of life.
Key responsibilities, duties and tasks
- Seating Assessments & Clinical Input
- Conduct thorough, person-centred seating and postural assessments in community settings, homes, hospitals, therapy centres, and care facilities.
- Identify clinical needs related to posture, pressure management, function, and safety.
- Recommend appropriate seating solutions in line with best practice and product capabilities.
- Produce clear, accurate, and timely assessment notes, reports and quotes.
- Product Demonstration & Prescription
- Demonstrate the full Accora seating range and discuss clinical benefits, features, and available accessories.
- Work collaboratively with therapists, caregivers, and families to configure and prescribe seating that meets individual clinical requirements.
- Promote awareness of the wider Accora product portfolio during all visits and professional interactions.
- Collaboration With Occupational Therapists
- Participate in regular OT supervision sessions to support clinical development and reflective practice.
- Seek OT guidance for complex cases and ensure assessment practices align with clinical standards and safeguarding expectations.
- Work closely with internal OTs to continually improve assessment methodology and outcome quality.
- Clinical Training & Competency Development
- Attend all required internal training sessions to build knowledge in clinical prescription of seating, posture management, pressure care principles and risk factors, and complex case handling.
- Successfully complete and maintain Accora clinical competencies.
- Actively participate in ongoing workshops, and practical skill development.
- Customer Engagement & Relationship Management
- Build strong relationships with clinicians, partners, community teams, and service providers.
- Provide guidance, coaching, and informal training to external professionals on seating, posture, and pressure care when appropriate.
- Support the delivery of Accora training sessions, events, and product education days.
- Operational & Team Responsibilities
- Work with customer care team, managing and optimizing a diary of assessments, revisits, demonstrations, and training sessions.
- Assist with deliveries and call outs as required.
- Maintain equipment, demo chairs, and vehicles to required standards.
- Provide ongoing feedback to the team regarding product performance, service user needs, and market trends.
- Contribute to team targets and support the overall Accora growth strategy.
- General expectations
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
- Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy.
- Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public.
- Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision.
- Adhere to relevant quality and regulatory requirements at all times.
Requirements
- Qualifications and training
- It is essential that the postholder has: Qualification to A-level standard or equivalent.
- Experience and knowledge
- It is desirable that the postholder has: Relevant product and industry knowledge.
- Experience in a seating, clinical equipment, mobility, or assistive technology environment (preferred).
- Experience as an OT or physio would be an advantage.
- Strong understanding of posture, positioning, and pressure care principles (training provided).
- Confident communicator able to liaise effectively with clinicians, clients, and families.
- Ability to manage a field-based role, plan routes, and prioritise workload.
- Empathetic, professional, and person-centred approach to client needs.
- Skills and abilities
- It is essential that the postholder has: Strong communication (oral and written) and numeracy skills.
- Effective and confident telephone skills, with an excellent level of English.
- Ability to work effectively both individually and in a team.
- Ability to flourish in a competitive environment.
- Good ICT skills.
- Other requirements
- It is essential that the postholder has: Attention to detail, with good planning and organisational skills.
- Drive and enthusiasm.
- The potential to grow and develop in line with the business.
- High degree of self-motivation and ambition.
- Ability to influence and engage with colleagues, peers, key customers and prospects.
- Positive, confident and determined approach.
- Continuous improvement mindset.
- Full driving licence.
Benefits
- Company Van, Phone & Laptop provided.
- Annual leave: 25 days per year and public holidays.
- Private medical healthcare cover.
- Training and development opportunities.
- Competitive base salary + uncapped bonus structure.
About Accora: We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy. This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity. If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role.
Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at info@accora.care
Product Specialist - South East in Watford employer: Accora
Contact Detail:
Accora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - South East in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with Accora’s seating solutions and think about how your skills can contribute to their mission. This will help you stand out as a candidate who truly understands their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Specialist. Highlight your understanding of posture management and your ability to work collaboratively with therapists and caregivers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Accora team and making a difference in people’s lives.
We think you need these skills to ace Product Specialist - South East in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience with seating assessments and any relevant clinical knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves liaising with clinicians, clients, and families, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your confidence and professionalism.
Highlight Relevant Experience: If you've worked in a clinical equipment or assistive technology environment, make sure to mention it! We love seeing candidates who understand posture and pressure care principles, so don’t hold back on sharing your background.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Accora!
How to prepare for a job interview at Accora
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the Accora seating range and its clinical benefits. Be prepared to discuss how these products can meet the needs of individuals with complex seating and posture requirements. This will show your genuine interest and understanding of the role.
✨Demonstrate Your Clinical Knowledge
Brush up on your knowledge of posture management and pressure care principles. Be ready to share examples from your past experiences where you’ve successfully assessed and recommended seating solutions. This will highlight your expertise and ability to provide person-centred care.
✨Showcase Your Communication Skills
As a Product Specialist, you'll need to liaise with clinicians, clients, and families. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you effectively communicated complex information in an understandable way.
✨Emphasise Team Collaboration
Collaboration is key in this role, especially when working with occupational therapists and caregivers. Be ready to discuss how you’ve worked as part of a team in the past, and how you plan to contribute to the overall growth strategy of Accora.