At a Glance
- Tasks: Conduct assessments and recommend seating solutions for individuals with complex needs.
- Company: Join Accora, a dynamic company enhancing lives through innovative assistive devices.
- Benefits: Enjoy competitive salary, private healthcare, and generous annual leave.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: A-levels or equivalent; experience in clinical settings is a plus.
- Other info: Full training provided, with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Main purpose of job: The Product Specialist is responsible for delivering high-quality postural seating assessments, demonstrations, and product recommendations for individuals with complex seating, posture, and pressure care needs. This role ensures each service user receives an effective, clinically informed seating solution that enhances comfort, function, and quality of life.
Responsibilities
- Seating Assessments & Clinical Input
- Conduct thorough, person-centred seating and postural assessments in community settings, homes, hospitals, therapy centres, and care facilities.
- Identify clinical needs related to posture, pressure management, function, and safety.
- Recommend appropriate seating solutions in line with best practice and product capabilities.
- Produce clear, accurate, and timely assessment notes, reports and quotes.
- Product Demonstration & Prescription
- Demonstrate the full Accora seating range and discuss clinical benefits, features, and available accessories.
- Work collaboratively with therapists, caregivers, and families to configure and prescribe seating that meets individual clinical requirements.
- Promote awareness of the wider Accora product portfolio during all visits and professional interactions.
- Collaboration With Occupational Therapists
- Participate in regular OT supervision sessions to support clinical development and reflective practice.
- Seek OT guidance for complex cases and ensure assessment practices align with clinical standards and safeguarding expectations.
- Work closely with internal OTs to continually improve assessment methodology and outcome quality.
- Clinical Training & Competency Development
- Attend all required internal training sessions to build knowledge in clinical prescription of seating, posture management, pressure care principles and risk factors, and complex case handling.
- Successfully complete and maintain Accora clinical competencies.
- Actively participate in ongoing workshops, and practical skill development.
- Customer Engagement & Relationship Management
- Build strong relationships with clinicians, partners, community teams, and service providers.
- Provide guidance, coaching, and informal training to external professionals on seating, posture, and pressure care when appropriate.
- Support the delivery of Accora training sessions, events, and product education days.
- Operational & Team Responsibilities
- Work with customer care team, managing and optimizing a diary of assessments, revisits, demonstrations, and training sessions.
- Assist with deliveries and call outs as required.
- Maintain equipment, demo chairs, and vehicles to required standards.
- Provide ongoing feedback to the team regarding product performance, service user needs, and market trends.
- Contribute to team targets and support the overall Accora growth strategy.
- General expectations
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
- Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy.
- Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public.
- Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision.
- Adhere to relevant quality and regulatory requirements at all times.
Qualifications and training
It is essential that the postholder has: Qualification to A-level standard or equivalent.
Experience and knowledge
It is desirable that the postholder has: Relevant product and industry knowledge; experience in a seating, clinical equipment, mobility, or assistive technology environment (preferred); experience as an OT or physio would be an advantage; strong understanding of posture, positioning, and pressure care principles (training provided); confident communicator able to liaise effectively with clinicians, clients, and families; ability to manage a field-based role, plan routes, and prioritise workload; empathetic, professional, and person-centred approach to client needs.
Skills and abilities
It is essential that the postholder has: Strong communication (oral and written) and numeracy skills; effective and confident telephone skills, with an excellent level of English; ability to work effectively both individually and in a team; ability to flourish in a competitive environment; good ICT skills.
Other requirements
It is essential that the postholder has: Attention to detail, with good planning and organisational skills; drive and enthusiasm; the potential to grow and develop in line with the business; high degree of self-motivation and ambition; ability to influence and engage with colleagues, peers, key customers and prospects; positive, confident and determined approach; continuous improvement mindset; full driving licence.
Company Van, Phone & Laptop provided
Annual leave: 25 days per year and public holidays; private medical healthcare cover; training and development opportunities; competitive base salary + uncapped bonus structure.
About Accora
We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.
This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity. If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role.
Product Specialist - South West employer: Accora
Contact Detail:
Accora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - South West
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Accora's mission and values. Understanding what drives us will help you connect your skills and experiences to our goals.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when discussing your experience in seating assessments and clinical input.
✨Tip Number 3
Show off your passion for helping others! During your interview, share specific examples of how you've positively impacted clients' lives. This aligns perfectly with our commitment to enhancing comfort and quality of life.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and team dynamics. This shows your genuine interest in the position and helps you determine if Accora is the right fit for you.
We think you need these skills to ace Product Specialist - South West
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience with seating assessments and any relevant clinical knowledge, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since strong communication is key in this role, give examples of how you've effectively communicated with clients or colleagues in the past. This could be through written reports or verbal interactions, so let us see your best side!
Demonstrate Your Passion: We love candidates who are genuinely passionate about improving lives through assistive technology. Share any personal experiences or motivations that drive you to work in this field, as it helps us connect with you on a deeper level.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Accora
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the Accora seating range and its clinical benefits. Being able to discuss specific products and how they meet various needs will show your expertise and enthusiasm for the role.
✨Prepare for Clinical Scenarios
Think about potential case studies or scenarios you might encounter in the role. Be ready to discuss how you would conduct assessments and recommend solutions based on best practices. This will demonstrate your clinical knowledge and problem-solving skills.
✨Showcase Your Communication Skills
As a Product Specialist, you'll need to communicate effectively with clinicians, clients, and families. Practice articulating your thoughts clearly and confidently, and be prepared to give examples of how you've successfully engaged with different stakeholders in the past.
✨Emphasise Your Teamwork and Collaboration
Highlight your experience working with occupational therapists and other professionals. Discuss how you’ve collaborated in the past to achieve positive outcomes for clients, as teamwork is crucial in this role.