At a Glance
- Tasks: Empower vulnerable clients through assessments and exceptional service in the North & Midlands.
- Company: Accora, a dynamic company dedicated to enhancing lives with assistive medical devices.
- Benefits: Competitive salary, uncapped bonuses, company van, phone, laptop, and 25 days annual leave.
- Other info: Join a diverse team committed to personal and professional development.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: A-level or equivalent, customer service experience, and effective communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Are you a compassionate and personable individual looking for a fulfilling career? Look no further than Accora! We are seeking passionate individuals to join our dynamic team of field-based Product Specialists, representing Accora to customers and end-users throughout the North & Midlands. As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome. Join us at Accora, where you can make a real difference in the lives of others while pursuing a fulfilling and rewarding career.
As the face of our company, you will be responsible for providing exceptional service, ensuring clients receive the best products and value for their money. At Accora, we prioritise the customer's needs over making a sale and are committed to being empathetic while maintaining a high level of professionalism. We value customer feedback and regularly assess our team to ensure we have the right people in place.
Your Contribution: Making a Positive Impact
- Carrying out seating assessments in the North & Midlands regions of England via home visits, care homes and hospitals with assessment chairs (including bariatric chairs) and beds as required.
- Carrying out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
- Managing your diary to facilitate client visits and assessments.
- Managing the stock you hold to facilitate scheduled jobs in your diary.
- Assisting colleagues with upstairs deliveries of chairs/beds.
- Completing required administrative work, including following up on quotations and recording assessment outcomes.
- Ensuring that all clients are receiving an excellent level of customer service from Accora.
- Maximising sales activity by supporting the sales team when required.
- Helping to develop new areas of business.
- Maintaining and continually improving relationships with existing clients, particularly with key contacts.
- Participating in product development, providing feedback to aid with the launch of new products.
- Regular video conferences with head office.
- Regular face-to-face meetings at head office – usually every 6 months.
- Retaining and maintaining demonstration equipment in good condition.
- Adhering to relevant quality and regulatory requirements at all times.
- Completing company training, including health and safety training, on time and to your best ability.
- Maintaining excellent levels of personal appearance and hygiene at all times.
Qualifications and Training
- It is desirable that the postholder has a qualification to A-level standard or equivalent.
Experience and Knowledge
- It is desirable that the postholder has relevant product and industry knowledge.
- Sales experience.
- Experience working alone.
- Face-to-face customer experience.
Skills and Abilities
- It is essential that the postholder has effective and confident communication skills, with an excellent level of English.
- Ability to work effectively both individually and in a team.
- Ability to use initiative in a variety of challenging situations.
- Good ICT skills, to facilitate CRM activities including phone calls, events and emails.
Other Requirements
- It is essential that the postholder has empathy and a genuine desire to help people.
- Flexibility dealing with multiple and varying duties concurrently.
- Positive, confident and determined approach.
- Continuous improvement mindset.
- Reliability.
- Full, clean UK driving licence.
- Prepared to stay overnight in hotels as necessary for maximum travel efficiency.
- Able to pass a basic DBS check.
Essential Skills for Making a Difference
We take health and safety seriously and expect our team members to adhere to our policies. Our employees are ambassadors of our company, promoting our brand with a positive image. We live and breathe our core values of insight, determination, and integrity, delivering on our mission statement and promoting our company's long-term vision. Adhering to high-quality and regulatory standards is essential at Accora.
Our Commitment to Supporting You
At Accora, we prioritise our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company. We offer a competitive salary, comprehensive benefits package, and a supportive and inclusive work environment.
Celebrating Diversity: Why It Matters to Us
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
£40,000 base salary + competitive uncapped bonus structure. Realistic first year £45k OTE. Company van, phone + laptop provided. Annual leave: 25 days per year + public holidays. Private medical healthcare cover. Training and development opportunities.
About Accora
We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy. This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.
Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at info@accora.care.
Product Specialist - Midlands & North in Nottingham employer: Accora
Accora is an exceptional employer located in Orwell, Cambridge, offering a vibrant work culture that fosters innovation and collaboration. As a Graduate Technology & AI Engineer, you'll benefit from extensive training and development opportunities, working on impactful projects that enhance your skills in AI and emerging technologies. With a commitment to employee growth and a supportive environment, Accora is the perfect place for ambitious graduates eager to make a difference in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist - Midlands & North in Nottingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Accora.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Accora.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Accora, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Product Specialist - Midlands & North in Nottingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Accora.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Accora.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Accora. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Accora. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Accora
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Accora’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
