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- Tasks: Conduct assessments and provide training on assistive medical devices to enhance client care.
- Company: Join a dynamic company dedicated to improving lives through innovative medical solutions.
- Benefits: Enjoy a competitive salary, company van, phone, laptop, and 25 days annual leave.
- Other info: Flexible working with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: A-level standard or equivalent; sales and customer experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of job
Our Product Specialists are the face of the Company, ensuring that clients are getting the best products and the best value for money. We pride ourselves on ensuring that the customer gets the best possible outcome, regardless of whether this means we make a sale. We strive to always be empathetic with clients' needs whilst maintaining professionalism, and we regularly request customer feedback to ensure we have the right people.
Key responsibilities, duties and tasks
- Carry out seating assessments in Ireland via home visits, care homes and hospitals with assessment chairs (including bariatric chairs), and beds as required.
- Assist colleagues with upstairs deliveries of chairs/beds where required.
- Carry out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
- Managing diary to ensure all parts required for booked jobs are available.
- Complete required administrative work.
- Ensure that all clients are receiving an excellent level of customer service from Accora.
- Maximise sales activity by supporting the sales team when required.
- Help develop new areas of business – geographically and new products.
- Maintain and continually improve relationships with existing clients, particularly with key contacts.
- Participate in product development.
- Regular video conferences with head office.
- Regular face-to-face meetings at head office – normally every 6 months.
- Retain and maintain demonstration equipment in good condition.
- Adhere to relevant quality and regulatory requirements at all times.
- Maintain excellent levels of personal appearance and hygiene at all times.
General expectations
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
- Undertake health and safety duties commensurate with the post and as detailed in the Company's Health and Safety Policy.
- Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public.
- Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company's long-term vision.
Qualifications and training
It is desirable that the postholder has: Qualification to A-level standard or equivalent.
Experience and knowledge
It is desirable that the postholder has: Relevant product and industry knowledge, sales experience, experience working alone, face to face customer experience.
Skills and abilities
It is essential that the postholder has/is: Effective and confident communication skills, with an excellent level of English, ability to work effectively both individually and in a team, ability to use initiative in a variety of challenging situations, good ICT skills.
Other requirements
It is essential that the postholder has/is: Empathy and a genuine desire to help people, flexibility dealing with multiple and varying duties concurrently, positive, confident and determined approach, continuous improvement mindset, reliability, full, clean UK driving licence, prepared to stay overnight in hotels as necessary for maximum travel efficiency, located in North East Ireland areas to cover may include Belfast, Antrim, Down.
Benefits
Competitive salary, company van, phone and laptop provided, training & development, annual leave: 25 days per year, company laptop provided.
About Accora
We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.
This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity. If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role.
Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at info@accora.care.
Product Specialist - North East Ireland in Belfast employer: Accora
Contact Detail:
Accora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - North East Ireland in Belfast
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Accora's mission and values. This way, you can show how your passion for helping others aligns perfectly with what we do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and empathy, which are key for a Product Specialist.
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team. This shows your genuine interest and helps you figure out if we're the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really keen on joining our team at Accora.
We think you need these skills to ace Product Specialist - North East Ireland in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a positive impact in people's lives, just like we do at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Product Specialist. We love seeing candidates who take the time to connect their background with our mission and values.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality come through! Use a friendly tone that reflects your ability to connect with clients, as this is key in our line of work.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Accora
✨Know Your Products Inside Out
As a Product Specialist, you'll be the face of the company, so it's crucial to have a deep understanding of the products you'll be representing. Familiarise yourself with the features, benefits, and any unique selling points of the assistive medical devices. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Empathy
Empathy is key in this role, as you'll be working closely with clients who need support. Prepare examples from your past experiences where you've successfully demonstrated empathy and understanding towards customers' needs. This will highlight your ability to connect with clients and ensure they receive the best possible service.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios during your interview, such as how you'd handle a challenging client or conduct a seating assessment. Think through these situations beforehand and be ready to explain your thought process and actions. This will show that you're not only knowledgeable but also capable of applying that knowledge in practical settings.
✨Demonstrate Your Communication Skills
Effective communication is essential for this role, especially when conducting training sessions or presentations. Practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation on a product or service to showcase your skills. This will leave a lasting impression on the interviewers.