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- Tasks: Greet guests, take orders, and provide tailored dining experiences by the pool or beach.
- Company: Join Ennismore, a luxury brand launching SLS Hotels at The Red Sea in 2025.
- Benefits: Enjoy competitive pay, development opportunities, and be part of an innovative international team.
- Why this job: Be part of a creative environment shaping extraordinary hospitality experiences in a stunning location.
- Qualifications: Experience in high-end hospitality, strong communication skills, and a passion for customer service required.
- Other info: Join us on an exciting pre-opening journey to create a world-class destination!
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.SLS The Red Seais planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
- Greet guests warmly, offering them a personalized dining experience that reflects the poolside or beachside ambiance.
- Engage with guests to understand their preferences and provide tailored recommendations for food, drinks, and special requests.
- Provide detailed information on the menu, ingredients, preparation methods, and any dietary restrictions or allergens, showcasing expertise in the specialized offerings available at the pool and beach.
- Maintain an attentive, friendly, and professional demeanor while ensuring guests\’ needs are met promptly and effectively.
- Take accurate orders from guests and enter them into the POS system, ensuring all special requests, preferences, or dietary restrictions are clearly communicated.
- Serve food and beverages promptly and in a professional manner, ensuring each item meets the restaurant’s high presentation and quality standards.
- Make wine, cocktail, and non-alcoholic drink pairings based on menu selections, and provide additional beverage suggestions to enhance the guest experience.
- Upsell specialty menu items, including premium beverages, exclusive dishes, and seasonal offerings, to enhance the guest dining experience.
- Continuously monitor guest satisfaction throughout the meal, ensuring that guests are comfortable and happy with their experience.
- Proactively check in with guests to address any concerns, feedback, or requests, ensuring that service is consistently top-notch.
- Provide assistance as necessary, including offering refills, recommending additional courses, or accommodating special requests.
- Maintain a comprehensive knowledge of the restaurant’s specialized menu, including any seasonal changes, new dishes, and beverages.
- Stay up-to-date with food and drink trends, menu changes, and any promotional items to enhance the guest experience.
- Proven experience as a waiter/waitress, with prior experience in a high-end beach club or a luxury hospitality environment.
- Deep knowledge of the restaurant’s specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings.
- Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism.
- Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.
- Ability to work efficiently in a fast-paced, high-pressure environment while maintaining attention to detail.
- Strong customer service skills and a passion for delivering high-quality experience
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
SLS Red Sea is poised to become a world-class destination, offering luxury accommodations, unparalleled service, and extraordinary experiences. As part of our team, you will be instrumental in building the teams that will bring these iconic brands to life and ensure the properties’ continued success.
If you are a driven food & beverage professional with a passion for hospitality and an interest in shaping the teams of an incredible hotel, we’d love to hear from you. Apply today to join us in this exciting pre-opening journey!
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Waiter/Waitress employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry, especially in beach club settings. Understanding the nuances of high-end service will help you stand out during interviews.
✨Tip Number 2
Brush up on your knowledge of food and beverage pairings, as well as dietary restrictions. Being able to confidently discuss menu items and make recommendations will impress potential employers.
✨Tip Number 3
Practice your communication skills by engaging with friends or family in a mock dining scenario. This will help you become more comfortable with providing personalised service and handling guest requests.
✨Tip Number 4
Network with professionals in the hospitality industry, particularly those who have experience in luxury environments. They can provide valuable insights and may even refer you to opportunities at SLS Red Sea.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-end hospitality or beach clubs. Emphasise your customer service skills and any specific knowledge of food and beverage pairings that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury dining experience. Mention why you are excited about the opportunity at SLS The Red Sea and how you can contribute to their vision.
Showcase Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Provide examples of how you've engaged with guests in previous roles and tailored their dining experiences.
Highlight Your Knowledge: Demonstrate your deep knowledge of food and drink trends, as well as your ability to memorise and explain menu items. This will show that you are prepared to provide an enriching experience for guests at SLS The Red Sea.
How to prepare for a job interview at Accor Hotels
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including ingredients, preparation methods, and drink pairings. This knowledge will help you confidently answer questions and make tailored recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare to discuss your previous experiences in high-end hospitality environments. Highlight specific examples where you went above and beyond to ensure guest satisfaction, as this is crucial for a role in luxury dining.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your desire to create memorable experiences for guests. Share what excites you about working in a luxury setting and how you can contribute to the team's success.
✨Practice Handling Difficult Situations
Think of scenarios where you had to manage guest complaints or special requests. Be ready to explain how you handled these situations effectively, showcasing your problem-solving skills and ability to remain calm under pressure.
