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For Companies At a Glance
- Tasks: Lead hotel operations across the UK and Europe, ensuring quality and financial performance.
- Company: Join The Hoxton, part of a fast-growing international group focused on innovative hospitality.
- Benefits: Enjoy great discounts, a competitive package, and opportunities for personal development.
- Why this job: Be part of a creative team that challenges norms and supports each other while having fun.
- Qualifications: 5+ years as a GM with strong leadership skills and a focus on performance and collaboration.
- Other info: Embrace a unique culture where being yourself is valued; no clones allowed!
The predicted salary is between 54000 - 84000 £ per year.
Company Description
We are currently looking for a VP of Operations to join the team. This role will be responsible for overseeing some of our Hoxton portfolio within the UK and Europe.
We’re growing quickly and have ambitious plans for our future, so we need someone who will support our EVP of Operations – The Hoxton, to lead our hotel operations to ensure our strategic goals and the direction of the company are met from quality and service standards, our people, to maintaining the financial performance of our operations, as we continue to expand.
Job Description
What you\’ll do…
- Provide expertise and guidance to our GMs and hotel leadership teams.
- Work closely and collaboratively with our GMs and their leadership teams to ensure they are aligned on company goals and objectives, through setting, monitoring data and analysing key KPIs, ensuring clear accountability and ownership.
- Work closely and collaboratively with our GMs and their leadership teams to develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets.
- Identify and drive growth opportunities with hotel teams.
- Be involved with Operations reviews providing input and support to the hotel management teams, sharing learnings and best in class examples from the wider Ennismore family.
- Work closely with onsite teams to drive on-site project delivery on time and on budget and liaise with owners to overcome any arising issues.
- Act as primary contact with our owners, presenting clear and insightful reports that not only share numbers but also tell the story behind them.
- Support the EVP of Operations and Regional teams on sales, revenue, PR & brand, finance, food & beverage, operations and all things people, instilling the brand standard and expectations into the hotel teams.
- In addition to overseeing The Hoxton portfolio, you will also be responsible for supporting the GM and leadership team of the newly opened Hyde London City property.
Qualifications
What we\’re looking for…
- 5+ years’ experience as Cluster/Area/Regional GM with a proven record of driving performance through both operational and service results.
- A commercially focused and analytical leader, constantly reviewing hotel performance and driving managed hotels to achieve and exceed short- and long-term goals.
- Experience in managing diverse ownership groups and working collaboratively to ensure both brand and owner targets are consistently met and exceeded.
- Strong leadership skills, able to develop positive and collaborative relationships with a variety of stakeholders.
- Thrives in a creative and entrepreneurial environment rather than a structured and established work environment.
- Significant experience in developing and executing strategic operations and financial/budget control.
- An out-of-the-box thinker who makes brave choices and inspires others to do the same.
- Looking for a place to be yourself: no clones in suits.
- Not precious; leave egos at the door and help get things done.
- Open to doing things differently and trying (almost) everything once.
- Wants to be part of a team that works hard, supports each other, and has fun along the way.
Additional Information
What’s in it for you…
- Join an innovative, fast-growing, international group committed to building a global brand.
- The chance to challenge the norm and work in a creative and rewarding environment.
- Become part of a passionate team focused on creating great hospitality experiences and building a portfolio of brands.
- Great discounts across the entire Ennismore family.
- A competitive package and plenty of opportunities for development.
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VP of Operations - The Hoxton employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP of Operations - The Hoxton
✨Tip Number 1
Familiarize yourself with The Hoxton's brand values and operational standards. Understanding their unique approach to hospitality will help you align your experience with their expectations during discussions.
✨Tip Number 2
Network with current or former employees of The Hoxton or Ennismore. Engaging in conversations with them can provide valuable insights into the company culture and operational strategies that you can reference in your discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully driven performance and managed diverse ownership groups. Highlighting these achievements will demonstrate your capability to meet the role's demands.
✨Tip Number 4
Showcase your ability to think creatively and make bold decisions. The Hoxton values out-of-the-box thinkers, so be ready to share innovative ideas or strategies you've implemented in previous roles.
We think you need these skills to ace VP of Operations - The Hoxton
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the VP of Operations position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these expectations.
Tailor Your CV: Customize your CV to highlight relevant experience that matches the requirements of the role. Focus on your achievements in operational management, financial performance, and leadership skills, ensuring they stand out.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the hospitality industry and your understanding of The Hoxton's brand values. Use specific examples to demonstrate your leadership style and strategic thinking.
Showcase Your Analytical Skills: Since the role requires a commercially focused and analytical leader, be sure to include examples in your application that showcase your ability to analyze data, drive performance, and achieve financial results. This will help you stand out as a candidate who can meet the company's strategic goals.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Leadership Experience
Make sure to highlight your previous experience as a Cluster/Area/Regional GM. Discuss specific examples where you drove performance and achieved operational and service results, as this role requires strong leadership skills.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budget management and financial forecasting. Share examples of how you've successfully developed annual budgets and delivered financial results in accordance with those budgets.
✨Emphasize Collaboration Skills
This position involves working closely with GMs and hotel leadership teams. Be ready to provide examples of how you've built positive relationships with diverse stakeholders and collaborated effectively to meet brand and owner targets.
✨Show Your Creative Problem-Solving
The company values out-of-the-box thinkers. Prepare to discuss instances where you've made brave choices or implemented innovative solutions to overcome challenges in hotel operations.
