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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring a smooth check-in and check-out process.
- Company: Join Accor, a global leader in hospitality that values your individuality and growth.
- Benefits: Enjoy a supportive work environment with opportunities for learning and personal development.
- Why this job: Make a positive impact on guests' experiences while working in a vibrant team atmosphere.
- Qualifications: A passion for hospitality, good communication skills, and a willingness to learn are essential.
- Other info: This role is open to all genders, promoting inclusivity in the workplace.
Siamo molto più che un leader mondiale. Ti accogliamo per quello che sei e puoi trovare un lavoro e un marchio che corrispondano alla tua personalità . Ti sosteniamo nella crescita e nell’apprendimento quotidiano, assicurandoci che il lavoro dia un senso alla tua vita, così che durante il tuo percorso con noi, tu possa continuare a esplorare le infinite possibilità di Accor. Tutto ciò che farai con noi, indipendentemente dalla tua professione, offrirà un profondo senso di significato, per creare esperienze durature, memorabili e di impatto per i tuoi clienti, per i tuoi colleghi e per il pianeta. L'ospitalità è un lavoro di cuore. Unisciti a noi e diventa un Heartist.
Siamo alla ricerca di una persona dinamica, motivata e con passione per l’ospitalità da inserire nel nostro team come stagista Front Office presso l’Hotel Mercure Roma Centro Colosseo. Come primo punto di contatto per il nostro hotel, il/la receptionist avrà il ruolo cruciale di avere un impatto positivo sui nostri ospiti. Se sei affidabile, solare e ti piace lavorare a contatto con le persone allora questo è il ruolo adatto a te!
Responsibilities:
- Check in e check out.
- Assegnazione camere e coordinamento con housekeeping.
- Anticipare le esigenze degli ospiti e gestire le loro richieste.
- Ottime doti relazionali e comunicative.
- Buona conoscenza dell’inglese (una seconda lingua è un plus).
- Voglia di imparare e crescere nel settore dell’hospitality.
- Predisposizione al contatto con il pubblico e al lavoro in team.
Qualifiche:
- Personalità orientata al servizio.
- Capacità di lavorare in Squadra.
L'offerta di Lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi D.lgs.903/77 e D.lgs. 125/91.
Stage Receptionist Front Office m/f employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stage Receptionist Front Office m/f
✨Tip Number 1
Make sure to research the hotel and its values. Understanding Accor's commitment to hospitality and their focus on creating memorable experiences will help you align your answers during any interviews.
✨Tip Number 2
Practice your communication skills, especially in English. Since the role requires good interpersonal skills, being able to express yourself clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for the hospitality industry. Be prepared to discuss why you want to work in this field and how you can contribute positively to the team and guests' experiences.
✨Tip Number 4
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can be beneficial during your application process.
We think you need these skills to ace Stage Receptionist Front Office m/f
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Stage Receptionist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your motivation to join the team at Hotel Mercure Roma Centro Colosseo. Mention specific aspects of the company culture that resonate with you and how you can contribute positively.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality roles. Include examples of how you've successfully interacted with guests or handled requests, showcasing your communication skills and reliability.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your love for helping others and creating memorable experiences.
✨Demonstrate Strong Communication Skills
As a receptionist, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would handle guest inquiries or complaints.
✨Highlight Teamwork Experience
Since this role involves working closely with others, be ready to discuss your previous teamwork experiences. Share examples of how you've successfully collaborated with colleagues to achieve common goals.
✨Prepare for Common Interview Questions
Research typical interview questions for front office roles and prepare your answers. Questions may include scenarios about handling difficult guests or managing multiple tasks at once. Practising these will help you feel more confident.
