At a Glance
- Tasks: Lead hotel operations, ensure top-notch service, and build strong guest relationships.
- Company: Join a vibrant hotel in the Accor network with endless opportunities.
- Benefits: Competitive salary, free stays, discounts, and continuous learning.
- Other info: Explore limitless career growth across 5000 hotels worldwide.
- Why this job: Be part of a high-performing team and make a positive impact in hospitality.
- Qualifications: Previous hotel experience, strong leadership skills, and a passion for sustainability.
The predicted salary is between 27000 - 33000 £ per year.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table.
There are many opportunities for development and advancement.
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Join Our Team as Assistant General Manager at ibis Budget Southampton
Are you a driven and ambitious hospitality professional ready for your next challenge?
Ibis budget Southampton is looking for a rising star to join our team as Assistant General Manager.
Our vibrant 124-room hotel is perfectly situated in the heart of Southampton’s cruise port. This key spot offers unique business opportunities.
WHAT WE ARE SEEKING
- Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
- Build strong guest relationships by anticipating needs and resolving complaints efficiently.
- Providing guidance, supporting training and leading the team
- A strong and demonstrated passion for sustainability
- Possessing a strong background in Food and Beverage or Rooms, enabling effective liaison and collaboration for business development opportunities
Qualifications
YOUR SKILLS AND EXPERIENCE INCLUDE
- Have previous experience in a similar related role in a hotel.
- Be hands-on, enthusiastic, and passionate about delivering a high level of guest service.
- Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
- Be solution-driven, autonomous, and confident in your decision-making.
- Possess excellent communication and financial skills.
- Additional Information
WHAT IS IN IT FOR YOU
You’ll become part of a high-performing team that excels in customer service.
- Competitive salary
- Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- #J-18808-Ljbffr
Assistant General Manager in Southampton employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accor Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accor Hotels
Don't be shy about reaching out to Accor Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accor Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accor Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
