At a Glance
- Tasks: Coordinate and assist in daily golf operations while delivering top-notch customer service.
- Company: Join a vibrant team at a prestigious golf resort.
- Benefits: Competitive pay, gratuities, staff discounts, and growth opportunities.
- Other info: Enjoy social events, on-the-job training, and access to fantastic facilities.
- Why this job: Be part of an exciting environment where your love for golf shines.
- Qualifications: Passion for golf and experience in guest-facing roles preferred.
The predicted salary is between 20000 - 25000 € per year.
A rare opportunity has arisen for a Golf Operations Attendant to join our busy team! We are looking for someone to coordinate, assist and supervise the day to day operations of the golf department with the key focus areas being guest service, retail, event management and outdoor services.
A little more about what you will be doing:
- The delivery of first class, five star customer service to all golfers and to lead and instill the value of outstanding service delivery into the entire golf team. Must be totally guest focused at all times.
- Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from the Director of Golf if necessary but at the same time able to show a clear autonomy and ownership of guest issues and to see an issue through to a positive resolution.
- The roles directly linked and associated with guest service will include retail, meet and greet, on course (golf course ranger roles and marshalling) and event management of golf events.
- Empowered to provide excellent customer service within company standards and to focus on colleague ownership and resolution of guest issues.
- To be actively involved in and performing direct roles in the day to day operational running of the golf.
- To support the tournament function of the resort (for example, the Scottish Seniors Open).
- Other tasks set by the Director of Golf and the Golf Operations Manager.
Qualifications
- A love for all things Golf.
- Experience in a guest facing role would be advantageous.
- Must be eligible to live and work in the UK.
Additional Information
- Staff shuttle service to/from St Andrews.
- Very competitive equal share of TRONC based on hours worked.
- Gratuities on top of salary and TRONC.
- Opportunities for development and growth across Accor properties worldwide.
- Complimentary staff canteen.
- 50% off dining in our Food and Beverage outlets.
- Employee rates for Spa treatments and green fees.
- Access to gym and pool services.
- Growth opportunities.
- On-the-job training.
- Regular social events.
- Access to PressReader.
Seasonal Golf Operations Attendant employer: Accor Hotels
Join our vibrant team as a Seasonal Golf Operations Attendant, where we pride ourselves on delivering exceptional five-star customer service in the stunning surroundings of St Andrews. With a strong focus on employee growth and development, we offer competitive benefits including gratuities, staff discounts, and access to world-class facilities, all within a supportive work culture that values teamwork and excellence. Experience the unique opportunity to be part of prestigious golf events while enjoying regular social activities and on-the-job training.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Golf Operations Attendant
✨Tip Number 1
Get to know the golf scene! Familiarise yourself with local courses and events. This will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Network like a pro! Attend golf events or join local clubs to meet people in the industry. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've handled guest issues in the past. Being guest-focused is key, so let that shine through in your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Seasonal Golf Operations Attendant
Some tips for your application 🫡
Show Your Passion for Golf:Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely enjoy the sport and understand what makes a great golfing experience.
Emphasise Customer Service Skills:Since this role is all about guest service, we need to see examples of how you've provided excellent customer service in the past. Share specific stories that showcase your ability to handle guest issues and create positive experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when applicants take the effort to align their skills with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at Accor Hotels
✨Know Your Golf Stuff
Brush up on your golf knowledge! Familiarise yourself with the basics of the game, key terminology, and any recent events or tournaments. This will show your passion for golf and help you connect with the interviewers.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you resolved issues or received positive feedback from guests. This will demonstrate your guest-focused mindset.
✨Show Your Team Spirit
Since this role involves working closely with a team, be ready to discuss your experience in collaborative environments. Share stories that highlight your ability to support colleagues and contribute to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the golf operations or the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
