At a Glance
- Tasks: Assist in running the leisure club and spa, ensuring a great experience for members and guests.
- Company: Norton Grange Hotel, a vibrant place to work with a focus on wellness.
- Benefits: Competitive pay, flexible shifts, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in the leisure industry.
- Why this job: Join a fun team and help create a relaxing environment for everyone.
- Qualifications: Must have Level 2 Gym Instructor qualification and customer service experience.
The predicted salary is between 12 - 12 £ per hour.
Norton Grange Hotel is now looking to recruit a gym and leisure assistant to deliver a great experience for our members and guests. Bringing previous working experience in a fitness and leisure environment, you’ll be keen to assist in the running of the leisure club and Spa, including assisting our members, hotel guests and visitors. You should be qualified to a minimum standard of Level 2 gym instructor and have a first aid qualification. Pool plant qualification/knowledge would be an advantage. Having previous experience of the leisure industry you will have excellent customer service skills and some experience of selling memberships.
Shifts: 0615-1415 and 1400-22.15.
Responsibilities:
- To report any breakdowns and promptly rectify them.
- Ensure the safe and effective use of gym equipment through in-depth inductions, programmes & reviews.
- Reception duties such as answering the telephone, taking bookings, cash handling, membership sales & retention.
- Serving drinks and food, general cleaning of the club and any other duties that the club requires in an operational capacity.
- Management of swimming pool water testing.
- General cleaning duties in and around all public areas of the club.
- Aid in the sales and retention plans of the club to improve membership numbers and treatment sales.
- Ensure opening and closing procedures are carried out with specific emphasis on checking cleanliness, maintenance and safety of all equipment.
- Be fully aware of Reception, Gymnasium, Pool, Sauna and Steam safe operating procedures.
- Oversee the control of the daily takings throughout the day.
- Operate the Leisure Club Reception computer system.
- Be responsible for the cleanliness of the Leisure Club at all times in accordance with Leisure Club/Company procedures and Health and Safety regulations.
- Supervise and ensure the safety of guests and members of the Leisure Club.
- Ensure that all persons entering the Leisure Club are correctly registered, e.g. as members, guests or non-members.
- Make regular checks on the stock of towels, tissues, soap, toilet paper etc., ensuring an adequate stock is available at all times.
- Be responsible for the smooth operation of the Leisure Club whilst on duty, carrying out regular water tests on the Hydro pool, taking immediate action should the results of these tests pose any danger to users.
- Be able to sell membership to potential members.
- Have a good general understanding of Health & Safety legislation including that of Risk Assessments and COSHH.
- Be constantly aware of opportunities to promote the Leisure Club through all sales outlets and also in the local community.
Qualifications and Experience Required:
- Level 2 Gym Instructor qualification essential.
- Previous customer service experience essential.
Rate of Pay: National Living Wage (based on age).
Leisure and Spa Attendant in Rochdale employer: Accor Hotels
Norton Grange Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. As a Leisure and Spa Attendant, you will enjoy opportunities for growth within the leisure industry, supported by a team that values excellent customer service and teamwork. Located in a picturesque setting, the hotel provides a unique environment where you can thrive while contributing to memorable experiences for our guests and members.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure and Spa Attendant in Rochdale
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Accor Hotels.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Accor Hotels is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Accor Hotels, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Leisure and Spa Attendant in Rochdale
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Accor Hotels.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Accor Hotels.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Accor Hotels's Clientele
Since it's a full-time gig, understanding the specific clientele Accor Hotels caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
